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The Cap Hotel
8.8
/10
Very Good
584 reviews
What Guests Say About Their Stay
Staff Friendliness (27)
Room Space (26)
Family Friendly (25)
Distance To City Center (24)
Kim T.
10.0
/ 10
The hotel is clean and beautiful, 4-star standard, the staff is super cute and enthusiastic. The breakfast is delicious and varied. Very satisfied.
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N***n
10.0
/ 10
The staff is extremely friendly and cute, the hotel rooms are clean and comfortable.
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V***O
10.0
/ 10
Everything is satisfied. The staff is happy, enthusiastic, and provides maximum customer support. The room is clean, cool, and thoughtful. It's the first time I've seen a hotel prepare makeup remover cotton for guests, so I feel quite satisfied Buffer Breakfast is also diverse, water uses fresh fruit juice, an extra 1 * for this, some places only use canned food or mixed powder, which I don't like very much. I will come back again.
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Pham N. N. T.
9.7
/ 10
I went on the occasion of April 30th, so I checked in a little later than the check-in time, but the receptionist compensated me with more time to check out the next day. The staff's attitude was quite good. The breakfast was delicious. The location was near the beach. I stayed in a 2-bedroom apartment, which was very spacious and comfortable, suitable for families or groups of friends with small children.
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TRINH T. V.
10.0
/ 10
Nice hotel, near the beach, large campus, ok staff, good price, but the room is not well soundproofed, noisy in the morning, can't sleep, hope the hotel fixes it. Breakfast has a variety of dishes, staff should proactively find a place for guests. I went on the weekend and looked around to find a place but the staff did not proactively assist.
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In the Area
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No. 1 Thi Sach St., Thang Tam ward, Vung Tau City, Ba Ria - Vung Tau Province, Ho Chi Minh City, Vietnam, 78000
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in The Cap Hotel
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What's around The Cap Hotel
No. 1 Thi Sach St., Thang Tam ward, Vung Tau City, Ba Ria - Vung Tau Province, Ho Chi Minh City, Vietnam, 78000
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Location
The Cap Hotel is a hotel in a good neighborhood, which is located at Ward 8.
About The Cap Hotel
Whether you are planning an event or other special occasions, The Cap Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Cap Hotel.
The Cap Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
From business event to corporate gathering, The Cap Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at The Cap Hotel, a wonderful accommodation for your family holiday.
Experience a unique stay at the historical building of The Cap Hotel, which you rarely find in other places.
If you plan to have a long-term stay, staying at The Cap Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, The Cap Hotel is suitable for you who value privacy during your stay.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Cap Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Cap Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Cap Hotel.
All facilities in The Cap Hotel
Bar, Cafe and Lounge
Swimming Pool
Common Space
Lobby
Exterior
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Money changer
- Doorman
- Early Check-in
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Limited hours room service
- Luggage storage
- Porter
- Tours
- Wedding service
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast served to the table
- Cafe
- Early bird breakfast
- Snacks
- Vegetarian meal
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Early check-in
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Business Facilities
- Business center
- Conference hostess
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
General
- AC
- Banquet
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
Things to Do
- Children play area
- Fitness center
- Garden
- Parasol
- Sun loungers
Accessibilty
- Disabled access friendly
- Accessible path of travel
- Roll-in shower
- Wheelchair accessible
Nearby Facilities
- ATM/Banking
- Gift shop
- Shops
- Supermarket
Connectivity
- INTERNATIONAL_CALL
- Internet point
- Free WiFi
Transportation
- Garage
- Secure parking
Family-friendly Facilities
- Children pool
Kids and Pets
- Highchairs
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in The Cap Hotel
Important Note
Document Policy
Upon check-in, you are required to bring ID Card, Trẻ em phải có giấy khai sinh hoặc mã số trên giấy khai sinh hoặc mã định danh/Children must have a birth certificate or the identification number on the birth certificate or an identification number. The required documents can be in the form of soft copy.
Upon check-in, you are required to bring ID Card, Trẻ em phải có giấy khai sinh hoặc mã số trên giấy khai sinh hoặc mã định danh/Children must have a birth certificate or the identification number on the birth certificate or an identification number. The required documents can be in the form of soft copy.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Accommodation charges VND 500,000/guest for extra breakfast.
Breakfast at the accommodation will be provided from 06:30 - 09:30.
Smoking is prohibited in the accommodation.
Pets are not allowed in the accommodation.
• Children under 6 years old stay for free if using existing bed (breakfast included) • Children from 6 to 11 years old will be charged VND 300,000 per child per night including breakfast when sharing existing bed • Children from 12 years old and over will be charged VND 500,000 per child per night including breakfast when sharing existing bed • Extra bed will be provided with surcharge at VND 700,000 per bed per night including breakfast. Kindly contact the hotel directly to check availability of extra bed and book in advance. Surcharges are not automatically added into your total room charge and they will be paid separately during your stay.
Outside food and beverage are not allowed.
• Trẻ em dưới 6 tuổi được ở miễn phí nếu sử dụng giường có sẵn (kèm bữa sáng) • Trẻ em từ 6 đến 11 tuổi có thu phí VND 300,000/trẻ/đêm bao gồm ăn sáng và ngủ chung giường sẵn có • Trẻ em từ 12 tuổi trở lên có thu phí VND 500,000/trẻ/đêm bao gồm ăn sáng và ngủ chung giường sẵn có • Khi yêu cầu thêm giường phụ sẽ có phụ thu VND 700,000/giường/đêm bao gồm ăn sáng. Quý khách vui lòng liên hệ trực tiếp với khách sạn để kiểm tra tình trạng trống của giường phụ và đặt trước. Các chi phí phát sinh chưa được tự động cộng vào tổng chi phí và cần thanh toán riêng từng phần trong thời gian lưu trú. Không được mang đồ ăn và thức uống từ bên ngoài vào khách sạn.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Cap Hotel | 218 |
Number of floors in The Cap Hotel | 14 |
Another facilities in The Cap Hotel | Bellhop, Welcoming drinks, Concierge, Money changer, Doorman |
Frequently asked question in The Cap Hotel
What are available facilities at The Cap Hotel?
There are top facilites at The Cap Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Cap Hotel?
The standard check-in time at The Cap Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Cap Hotel provide breakfast?
Yes, The Cap Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Cap Hotel?
The Cap Hotel is a 4.0-star hotel.
How many floors does The Cap Hotel have?
The Cap Hotel has 14 floors.
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More Reviews from Other Guests in The Cap Hotel
Overall Ratings & Reviews The Cap Hotel
Traveloka (570)
Other sources (14)
8.8
Very Good
From 570 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
8.8
Meal
8.4
Location
8.7
Service and Facilites
8.7
People often mention about The Cap Hotel
All
Room Space (26)
Staff Friendliness (24)
Bedroom (20)
Family Friendly (19)
Bathroom (19)
Distance to City Center (17)
Ambiance (16)
Surroundings (15)
Check-in/out Time (15)
In-house Restaurant (15)
Sort by
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Traveler Reviews The Cap Hotel
Number of reviews per page
20
40
Customer reviews
N***n
8.5
/10
Reviewed 4 day(s) ago
Good service, varied food but not quite to my taste
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T***n
Staycation
8.5
/10
Reviewed 1 week(s) ago
Friendly staff, quick check in and check out, delicious breakfast. Will come back next time.
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Verified Traveler
Staycation
8.6
/10
Reviewed 2 week(s) ago
The food is extremely delicious, from boiled sweet potatoes, boiled corn to savory dishes and cakes. I hope the kitchen staff can maintain the quality and performance. The 71m2 room in block B is average, the elevator is not smooth, loud. The decoration is a bit plain, lacking signs or direction signals from block A - B.
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2 people find it helpful
Verified Traveler
Staycation
10.0
/10
Reviewed 4 week(s) ago
Very nice, clean and central hotel. My family and I are very satisfied. Will definitely stay here next time.
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Accommodation's Reply
15 Nov 2025
Dear Guest,
Thank you for staying at Cap Hotel Vung Tau.
At Cap Hotel, we are committed to continuously improving the quality of our services and facilities to provide the best possible service to all our guests. Your positive feedback is a great encouragement to all of us at Cap Hotel, and we are honored to welcome you back.
We sincerely hope to welcome you back and wish you good health.
Thank you.
To all Cap Hotel staff members
See original
N***N
Staycation
7.0
/10
Reviewed 5 week(s) ago
The room has a smelly carpet, the receptionist's attitude during check-in was not good. They make it difficult for guests to stay, never come back.
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1 people find it helpful
Accommodation's Reply
15 Nov 2025
Dear Guest,
Thank you for choosing to stay at Capu Hotel and for sharing your valuable feedback.
The entire Capu Hotel team is committed to improving our services and facilities to provide you with the best possible guest experience. Your valuable feedback is crucial to our hotel's operations.
We apologize for any inconvenience this may have caused. Our hotel management is in discussions with relevant authorities to thoroughly investigate the issue you have raised and find a solution. We are committed to thoroughly addressing this issue and continuing to improve in the future.
Thank you for choosing to stay at Capu Hotel. We look forward to welcoming you back.
Thank you.
From the Capu Hotel Team
See original
VT
Vo Tran T.
Staycation
10.0
/10
Reviewed 5 week(s) ago
everything is very good. only one thing is wifi is too slow. everything else is ok
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2 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Mr. Vo Tran:
Thank you for choosing to stay at Cap Hotel, Vung Tau.
To provide the best service to our guests, all Cap Hotel staff are committed to constantly improving the quality of our services and facilities. We are delighted to receive your positive feedback, which is a great inspiration for all Cap Hotel staff.
We look forward to welcoming you back. We wish you good health and well-being.
Thank you.
Cap Hotel Staff
See original
N***n
Leisure
6.7
/10
Reviewed 5 week(s) ago
Average breakfast buffet, cramped space, food preparation is not very careful, staff standing to cook fried eggs, pho do not wear hats, aprons, gloves. 4-star standard is unstable.
Area B is empty, the air conditioner broke down twice while sleeping, the air conditioner in the surrounding rooms also broke down continuously.
The swimming pool area is dark at 6pm, the light broke down and was only turned on at 6:30 so I don't know if it's broken or not.
The staff is friendly and lovable.
In short, the hotel is old, there are no activities, the food is not delicious.
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1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Valued Guest:
Thank you for choosing to stay at Capu Hotel and sharing your valuable service experience.
We appreciate your feedback and will continue to strive to provide even better service to all our guests.
We look forward to welcoming you back. We wish you good health and safety.
Thank you.
Capu Hotel
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TT
Tran T. M. B.
8.8
/10
Reviewed 5 week(s) ago
Comfortable family room, ok common space, soft bed, good soundproofing, clean but at 3am all 3 air conditioners turned off at the same time??? Small swimming pool. Lovely staff, check in at 1am
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2 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Mr. Chen,
Thank you for choosing to stay at Capu Hotel.
We appreciate your feedback and will continue to improve our services to provide an even better experience for all our guests.
We look forward to welcoming you back. Best regards.
Thank you.
Capu Hotel
See original
LĐ
LINH Đ. H.
Staycation
8.5
/10
Reviewed 5 week(s) ago
I was supposed to check in at 2am but because I had a small child, the staff enthusiastically helped me change to another room with the same view so my child could sleep.
The staff were friendly and helpful.
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3 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Ms. Lin:
Thank you for choosing to stay at Cap Hotel in Vung Tau.
To provide you with the best possible service, all Cap Hotel staff will strive to improve the quality of our services and facilities. We appreciate your positive feedback, which is a great encouragement for all Cap Hotel staff.
We look forward to welcoming you back. Best regards.
Thank you.
Cap Hotel Staff
See original
Verified Traveler
Staycation
8.8
/10
Reviewed 6 week(s) ago
Clean, spacious and airy room. Delicious and full breakfast, friendly staff.
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1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Guest:
Thank you for choosing to stay at Cap Hotel in Vung Tau.
To provide the best service to our guests, all Cap Hotel staff are committed to constantly improving the quality of our services and facilities. We appreciate your positive feedback, which is a great inspiration for everyone at Cap Hotel.
We look forward to welcoming you back. We wish you good health and safety.
Thank you.
Cap Hotel Staff
See original
NC
NGUYEN C. D.
Staycation
8.5
/10
Reviewed 7 week(s) ago
The room doesn't have a balcony but is spacious...the bathtub is a bit small so it's not very comfortable to soak in...the breakfast is average, nothing special.
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1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Khun Ruan:
Thank you for choosing to stay at the Cap Hotel and for taking the time to share your experience.
We appreciate your feedback and your attention to detail. We will strive to improve our service and provide even better service to all our guests.
We look forward to welcoming you back. We wish you good health.
Thank you.
Cap Hotel Staff
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M***h
8.4
/10
Reviewed 7 week(s) ago
location is good, food is good, but service is like 2-3 stars restaurants.
Find this review helpful?
Accommodation's Reply
29 Oct 2025
Dear Valued Guest,
Warmest greetings from The Cap Hotel and thank you for staying with us.
Such a real pleasure when receiving your positive feedback. This will be the motivation for all of us to improve our services and bring best experiences to our customers.
We are looking forward to welcoming you back.
Best regards,
The Cap Hotel Vung Tau
Verified Traveler
7.5
/10
Reviewed 7 week(s) ago
Receptionist at check in is not friendly, attitude towards customers.
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1 people find it helpful
Accommodation's Reply
30 Oct 2025
Dear Guest,
We hope you have a wonderful time at the Capu.
All staff at the Capu are committed to improving our services and facilities to provide the best possible experience for our guests. Your valuable feedback is extremely important to our hotel's operations.
We apologize for any inconvenience this may have caused. The hotel's management has met with relevant departments to carefully consider your concerns and find a solution. We will do our best to address and improve any issues that may arise in the future.
Thank you for choosing to stay at the Capu again. We look forward to welcoming you back.
Thank you.
All staff at the Capu
See original
Verified Traveler
8.7
/10
Reviewed 8 week(s) ago
4 stars but no balcony so that's a minus point. Toilet flushes weakly.
Breakfast is okay, nothing special. If asked if I would come back, probably not.
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Accommodation's Reply
30 Oct 2025
Dear Valued Guest:
Thank you for choosing to stay at Capu Hotel.
We appreciate your feedback and appreciate your attention to detail. We will continue to strive to provide an even better service experience for all our guests.
We look forward to welcoming you back. We wish you good health and safety.
Thank you.
From all the staff at Capu Hotel
See original
NGUYEN Q. N.
9.7
/10
Reviewed 9 week(s) ago
The hotel is located near the sea, 100m walk to the beach. The room is clean, I am very impressed with the staff named Phat, very friendly and enthusiastic. Will come back next time.
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1 people find it helpful
Accommodation's Reply
30 Oct 2025
Dear Mr. Nguyen:
Thank you for choosing to stay at Cap Hotel in Vung Tau.
To provide you with the best possible service, all Cap Hotel staff will strive to improve the quality of our services and facilities. We are honored to receive your positive feedback, which is a great encouragement for all Cap Hotel staff.
We sincerely hope to welcome you back again. Best wishes.
Thank you.
Cap Hotel Staff
See original
NGUYEN P. H. H.
10.0
/10
Reviewed 9 week(s) ago
Friendly staff, enthusiastic support. Will definitely come back if coming to Vung Tau
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Accommodation's Reply
27 Sep 2025
Dear Valued Guest,
The Cap Hotel would like to thank you for choosing our hotel for your stay in Vung Tau.
With the desire to provide the best services to our customers, The Cap Hotel staff will always strive to improve the quality of our services and facilities. The hotel is very pleased to receive positive feedback from you and this is also a great motivation for all staff of The Cap Hotel.
We hope to welcome you in the near future. We wish you good health.
Sincerely,
The Cap Hotel staff
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M***h
6.8
/10
Reviewed 10 week(s) ago
When I arrived, the hotel was under renovation in the reception area, dusty, no air conditioning.
The hotel did not serve breakfast buffet but did not inform customers.
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5 people find it helpful
Accommodation's Reply
27 Sep 2025
Dear Valued Guest,
The Cap Hotel would like to thank you for choosing our hotel for your stay and for taking the time to provide us with your feedback on your experience at The Cap Hotel.
With the desire to provide the best service to our customers, The Cap Hotel staff always strives to improve the quality of our services and facilities. Your feedback is very important and is a great source of motivation for the hotel.
The hotel is very sorry for the inconveniences you have experienced. The hotel management has held a meeting with all relevant departments to review and find ways to resolve the issues that have made customers dissatisfied and ensure that these issues will be thoroughly resolved and handled better in the future.
Once again, we would like to thank you for staying at our hotel and hope to have the opportunity to welcome you in the near future.
Sincerely,
The Cap Hotel Staff
See original
DQ
Doan Q. L.
Staycation
8.8
/10
Reviewed 11 week(s) ago
Easy to find location, near the beach, staff give detailed instructions.
Single or double rooms are spacious, buffet breakfast with a variety of food, but the dining area layout is a bit cramped, tables are placed close together. Overall 8.5/10
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2 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Mr. Doan,
The Cap Hotel would like to thank you for choosing our hotel for your stay in Vung Tau.
With the desire to provide the best services to our customers, The Cap Hotel staff will always try to improve the quality of our services and facilities. The hotel is very pleased to receive positive feedback from you and this is also a great motivation for all staff of The Cap Hotel.
We hope to welcome you in the near future. We wish you good health.
Sincerely,
The Cap Hotel Staff
See original
D***g
10.0
/10
Reviewed 12 week(s) ago
friendly staff, nice room
See original
1 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear Valued Guest,
The Cap Hotel would like to thank you for choosing our hotel for your stay in Vung Tau.
With the desire to provide the best services to our customers, The Cap Hotel staff will always strive to improve the quality of our services and facilities. The hotel is very pleased to receive positive feedback from you and this is also a great motivation for all staff of The Cap Hotel.
We hope to welcome you in the near future. We wish you good health.
Sincerely,
The Cap Hotel Staff
See original
D***g
10.0
/10
Reviewed 12 week(s) ago
very enthusiastic staff, nice room
See original
3 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear Valued Guest,
The Cap Hotel would like to thank you for choosing our hotel for your stay in Vung Tau.
With the desire to provide the best services to our customers, The Cap Hotel staff will always strive to improve the quality of our services and facilities. The hotel is very pleased to receive positive feedback from you and this is also a great motivation for all staff of The Cap Hotel.
We hope to welcome you in the near future. We wish you good health.
Sincerely,
The Cap Hotel Staff
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Number of reviews per page
20
40
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Overall Ratings & Reviews The Cap Hotel
Traveloka (570)
Other sources (14)
8.8
Very Good
From 570 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
8.8
Meal
8.4
Location
8.7
Service and Facilites
8.7
People often mention about The Cap Hotel
All
Room Space (26)
Staff Friendliness (24)
Bedroom (20)
Family Friendly (19)
Bathroom (19)
Distance to City Center (17)
Ambiance (16)
Surroundings (15)
Check-in/out Time (15)
In-house Restaurant (15)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews The Cap Hotel
Number of reviews per page
20
40
Customer reviews
N***n
8.5
/10
Reviewed 4 day(s) ago
Good service, varied food but not quite to my taste
See original
Find this review helpful?
T***n
Staycation
8.5
/10
Reviewed 1 week(s) ago
Friendly staff, quick check in and check out, delicious breakfast. Will come back next time.
See original
Find this review helpful?
Verified Traveler
Staycation
8.6
/10
Reviewed 2 week(s) ago
The food is extremely delicious, from boiled sweet potatoes, boiled corn to savory dishes and cakes. I hope the kitchen staff can maintain the quality and performance. The 71m2 room in block B is average, the elevator is not smooth, loud. The decoration is a bit plain, lacking signs or direction signals from block A - B.
See original
2 people find it helpful
Verified Traveler
Staycation
10.0
/10
Reviewed 4 week(s) ago
Very nice, clean and central hotel. My family and I are very satisfied. Will definitely stay here next time.
See original
Find this review helpful?
Accommodation's Reply
15 Nov 2025
Dear Guest,
Thank you for staying at Cap Hotel Vung Tau.
At Cap Hotel, we are committed to continuously improving the quality of our services and facilities to provide the best possible service to all our guests. Your positive feedback is a great encouragement to all of us at Cap Hotel, and we are honored to welcome you back.
We sincerely hope to welcome you back and wish you good health.
Thank you.
To all Cap Hotel staff members
See original
N***N
Staycation
7.0
/10
Reviewed 5 week(s) ago
The room has a smelly carpet, the receptionist's attitude during check-in was not good. They make it difficult for guests to stay, never come back.
See original
1 people find it helpful
Accommodation's Reply
15 Nov 2025
Dear Guest,
Thank you for choosing to stay at Capu Hotel and for sharing your valuable feedback.
The entire Capu Hotel team is committed to improving our services and facilities to provide you with the best possible guest experience. Your valuable feedback is crucial to our hotel's operations.
We apologize for any inconvenience this may have caused. Our hotel management is in discussions with relevant authorities to thoroughly investigate the issue you have raised and find a solution. We are committed to thoroughly addressing this issue and continuing to improve in the future.
Thank you for choosing to stay at Capu Hotel. We look forward to welcoming you back.
Thank you.
From the Capu Hotel Team
See original
VT
Vo Tran T.
Staycation
10.0
/10
Reviewed 5 week(s) ago
everything is very good. only one thing is wifi is too slow. everything else is ok
See original
2 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Mr. Vo Tran:
Thank you for choosing to stay at Cap Hotel, Vung Tau.
To provide the best service to our guests, all Cap Hotel staff are committed to constantly improving the quality of our services and facilities. We are delighted to receive your positive feedback, which is a great inspiration for all Cap Hotel staff.
We look forward to welcoming you back. We wish you good health and well-being.
Thank you.
Cap Hotel Staff
See original
N***n
Leisure
6.7
/10
Reviewed 5 week(s) ago
Average breakfast buffet, cramped space, food preparation is not very careful, staff standing to cook fried eggs, pho do not wear hats, aprons, gloves. 4-star standard is unstable.
Area B is empty, the air conditioner broke down twice while sleeping, the air conditioner in the surrounding rooms also broke down continuously.
The swimming pool area is dark at 6pm, the light broke down and was only turned on at 6:30 so I don't know if it's broken or not.
The staff is friendly and lovable.
In short, the hotel is old, there are no activities, the food is not delicious.
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1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Valued Guest:
Thank you for choosing to stay at Capu Hotel and sharing your valuable service experience.
We appreciate your feedback and will continue to strive to provide even better service to all our guests.
We look forward to welcoming you back. We wish you good health and safety.
Thank you.
Capu Hotel
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TT
Tran T. M. B.
8.8
/10
Reviewed 5 week(s) ago
Comfortable family room, ok common space, soft bed, good soundproofing, clean but at 3am all 3 air conditioners turned off at the same time??? Small swimming pool. Lovely staff, check in at 1am
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2 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Mr. Chen,
Thank you for choosing to stay at Capu Hotel.
We appreciate your feedback and will continue to improve our services to provide an even better experience for all our guests.
We look forward to welcoming you back. Best regards.
Thank you.
Capu Hotel
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LĐ
LINH Đ. H.
Staycation
8.5
/10
Reviewed 5 week(s) ago
I was supposed to check in at 2am but because I had a small child, the staff enthusiastically helped me change to another room with the same view so my child could sleep.
The staff were friendly and helpful.
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3 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Ms. Lin:
Thank you for choosing to stay at Cap Hotel in Vung Tau.
To provide you with the best possible service, all Cap Hotel staff will strive to improve the quality of our services and facilities. We appreciate your positive feedback, which is a great encouragement for all Cap Hotel staff.
We look forward to welcoming you back. Best regards.
Thank you.
Cap Hotel Staff
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Verified Traveler
Staycation
8.8
/10
Reviewed 6 week(s) ago
Clean, spacious and airy room. Delicious and full breakfast, friendly staff.
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1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Guest:
Thank you for choosing to stay at Cap Hotel in Vung Tau.
To provide the best service to our guests, all Cap Hotel staff are committed to constantly improving the quality of our services and facilities. We appreciate your positive feedback, which is a great inspiration for everyone at Cap Hotel.
We look forward to welcoming you back. We wish you good health and safety.
Thank you.
Cap Hotel Staff
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NC
NGUYEN C. D.
Staycation
8.5
/10
Reviewed 7 week(s) ago
The room doesn't have a balcony but is spacious...the bathtub is a bit small so it's not very comfortable to soak in...the breakfast is average, nothing special.
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1 people find it helpful
Accommodation's Reply
29 Oct 2025
Dear Khun Ruan:
Thank you for choosing to stay at the Cap Hotel and for taking the time to share your experience.
We appreciate your feedback and your attention to detail. We will strive to improve our service and provide even better service to all our guests.
We look forward to welcoming you back. We wish you good health.
Thank you.
Cap Hotel Staff
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M***h
8.4
/10
Reviewed 7 week(s) ago
location is good, food is good, but service is like 2-3 stars restaurants.
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Accommodation's Reply
29 Oct 2025
Dear Valued Guest,
Warmest greetings from The Cap Hotel and thank you for staying with us.
Such a real pleasure when receiving your positive feedback. This will be the motivation for all of us to improve our services and bring best experiences to our customers.
We are looking forward to welcoming you back.
Best regards,
The Cap Hotel Vung Tau
Verified Traveler
7.5
/10
Reviewed 7 week(s) ago
Receptionist at check in is not friendly, attitude towards customers.
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1 people find it helpful
Accommodation's Reply
30 Oct 2025
Dear Guest,
We hope you have a wonderful time at the Capu.
All staff at the Capu are committed to improving our services and facilities to provide the best possible experience for our guests. Your valuable feedback is extremely important to our hotel's operations.
We apologize for any inconvenience this may have caused. The hotel's management has met with relevant departments to carefully consider your concerns and find a solution. We will do our best to address and improve any issues that may arise in the future.
Thank you for choosing to stay at the Capu again. We look forward to welcoming you back.
Thank you.
All staff at the Capu
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Verified Traveler
8.7
/10
Reviewed 8 week(s) ago
4 stars but no balcony so that's a minus point. Toilet flushes weakly.
Breakfast is okay, nothing special. If asked if I would come back, probably not.
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Accommodation's Reply
30 Oct 2025
Dear Valued Guest:
Thank you for choosing to stay at Capu Hotel.
We appreciate your feedback and appreciate your attention to detail. We will continue to strive to provide an even better service experience for all our guests.
We look forward to welcoming you back. We wish you good health and safety.
Thank you.
From all the staff at Capu Hotel
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NGUYEN Q. N.
9.7
/10
Reviewed 9 week(s) ago
The hotel is located near the sea, 100m walk to the beach. The room is clean, I am very impressed with the staff named Phat, very friendly and enthusiastic. Will come back next time.
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1 people find it helpful
Accommodation's Reply
30 Oct 2025
Dear Mr. Nguyen:
Thank you for choosing to stay at Cap Hotel in Vung Tau.
To provide you with the best possible service, all Cap Hotel staff will strive to improve the quality of our services and facilities. We are honored to receive your positive feedback, which is a great encouragement for all Cap Hotel staff.
We sincerely hope to welcome you back again. Best wishes.
Thank you.
Cap Hotel Staff
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NGUYEN P. H. H.
10.0
/10
Reviewed 9 week(s) ago
Friendly staff, enthusiastic support. Will definitely come back if coming to Vung Tau
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Accommodation's Reply
27 Sep 2025
Dear Valued Guest,
The Cap Hotel would like to thank you for choosing our hotel for your stay in Vung Tau.
With the desire to provide the best services to our customers, The Cap Hotel staff will always strive to improve the quality of our services and facilities. The hotel is very pleased to receive positive feedback from you and this is also a great motivation for all staff of The Cap Hotel.
We hope to welcome you in the near future. We wish you good health.
Sincerely,
The Cap Hotel staff
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M***h
6.8
/10
Reviewed 10 week(s) ago
When I arrived, the hotel was under renovation in the reception area, dusty, no air conditioning.
The hotel did not serve breakfast buffet but did not inform customers.
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5 people find it helpful
Accommodation's Reply
27 Sep 2025
Dear Valued Guest,
The Cap Hotel would like to thank you for choosing our hotel for your stay and for taking the time to provide us with your feedback on your experience at The Cap Hotel.
With the desire to provide the best service to our customers, The Cap Hotel staff always strives to improve the quality of our services and facilities. Your feedback is very important and is a great source of motivation for the hotel.
The hotel is very sorry for the inconveniences you have experienced. The hotel management has held a meeting with all relevant departments to review and find ways to resolve the issues that have made customers dissatisfied and ensure that these issues will be thoroughly resolved and handled better in the future.
Once again, we would like to thank you for staying at our hotel and hope to have the opportunity to welcome you in the near future.
Sincerely,
The Cap Hotel Staff
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DQ
Doan Q. L.
Staycation
8.8
/10
Reviewed 11 week(s) ago
Easy to find location, near the beach, staff give detailed instructions.
Single or double rooms are spacious, buffet breakfast with a variety of food, but the dining area layout is a bit cramped, tables are placed close together. Overall 8.5/10
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2 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Mr. Doan,
The Cap Hotel would like to thank you for choosing our hotel for your stay in Vung Tau.
With the desire to provide the best services to our customers, The Cap Hotel staff will always try to improve the quality of our services and facilities. The hotel is very pleased to receive positive feedback from you and this is also a great motivation for all staff of The Cap Hotel.
We hope to welcome you in the near future. We wish you good health.
Sincerely,
The Cap Hotel Staff
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D***g
10.0
/10
Reviewed 12 week(s) ago
friendly staff, nice room
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1 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear Valued Guest,
The Cap Hotel would like to thank you for choosing our hotel for your stay in Vung Tau.
With the desire to provide the best services to our customers, The Cap Hotel staff will always strive to improve the quality of our services and facilities. The hotel is very pleased to receive positive feedback from you and this is also a great motivation for all staff of The Cap Hotel.
We hope to welcome you in the near future. We wish you good health.
Sincerely,
The Cap Hotel Staff
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D***g
10.0
/10
Reviewed 12 week(s) ago
very enthusiastic staff, nice room
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3 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear Valued Guest,
The Cap Hotel would like to thank you for choosing our hotel for your stay in Vung Tau.
With the desire to provide the best services to our customers, The Cap Hotel staff will always strive to improve the quality of our services and facilities. The hotel is very pleased to receive positive feedback from you and this is also a great motivation for all staff of The Cap Hotel.
We hope to welcome you in the near future. We wish you good health.
Sincerely,
The Cap Hotel Staff
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