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The West Hotel And Spa
Hotels
9.0
/10
Exceptional
128 reviews
What Guests Say About Their Stay
Nuraini R.
10.0
/ 10
Very sweet and excellent service from the hotel staff (Mr. Viet), very helpful and definitely I will come back again if I come to Ha Noi city.
Bach h.
8.5
/ 10
Clean room, full amenities. Hotel staff is very friendly, central hotel located on the night market walking street and near Hoan Kiem Lake. 5 stars!
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Hai Yen Nguyen
10.0
/ 10
New hotel, nice and spacious rooms. The staff here are very friendly, they recommended many delicious places to eat. The hotel is located in the center of the old town, very convenient for traveling. Deserves 5/5 points.
See original
Anne
10.0
/ 10
Very small compared to the photos! Located on a very convenient location. Hotel has a very odd layout to get to the rooms. Staff are very nice. We had an early flight and we left the hotel at 4:15. They packed our group of 13, to-go breakfast bags.
Mark
10.0
/ 10
The West is in a great location in Hanoi, on top of everything. The road turns into a market at weekend, was no problem at all and great to have on your doorstep. Mick the manager is very helpful as is Leo and the rest of the team. Room was lovely and we stayed in Room 401 with a great view of street from balcony. Plan to visit Hanoi in April next year and would definitely book again.
In the Area
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23 Hang Dao, Hoan Kiem, Hang Dao Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
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Available Room Types in The West Hotel And Spa
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What's around The West Hotel And Spa
23 Hang Dao, Hoan Kiem, Hang Dao Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
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Discover More About The West Hotel And Spa
note: hotel was previously named The West Hotel & Spa
Location
Staying at The West Hotel And Spa is a good choice when you are visiting Hang Dao Ward.
About The West Hotel And Spa
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, The West Hotel And Spa provides a pleasant accommodation for your stay.
From business event to corporate gathering, The West Hotel And Spa provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at The West Hotel And Spa , a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The West Hotel And Spa .
If you plan to have a long-term stay, staying at The West Hotel And Spa is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
The West Hotel And Spa is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, The West Hotel And Spa is suitable for you who value privacy during your stay.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The West Hotel And Spa .
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The West Hotel And Spa exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The West Hotel And Spa is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, The West Hotel And Spa is the right place to stay.
All facilities in The West Hotel And Spa
Lobby
Exterior
Bedroom
Others
Restaurant
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Money changer
- Early Check-in
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Limited hours room service
- Luggage storage
- Multilingual staff
- Porter
- Tours
General
- AC
- Cloakroom
- Family room
- Non-smoking room
- Rooftop terrace
- Smoking area
- Smoke-free
- Terrace
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Refrigerator
- Separate shower and tub
- Shower
- TV
Public Facilities
- Early check-in
- Elevator
- Late check-out
- Restaurant
- Breakfast restaurant
- Room service
- WiFi in public area
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- Breakfast
- Buffet breakfast
- Dining area
- Early bird breakfast
Nearby Facilities
- ATM/Banking
- Beauty salon
- Hair salon
- Laundry
- Shops
- Supermarket
Connectivity
- Internet point
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Transportation
- Airport transfer
Things to Do
- Spa
Accommodation Policy & General Information in The West Hotel And Spa
Important Note
Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Accommodation charges VND 150,000/guest for extra breakfast.
Breakfast at the accommodation will be provided from 07:00 - 09:30.
Smoking is allowed only in the designated smoking area.
Pets are not allowed in the accommodation.
Airport transfer is available for VND 430,000/person.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The West Hotel And Spa | 30 |
Number of floors in The West Hotel And Spa | 8 |
Another facilities in The West Hotel And Spa | Bellhop, Welcoming drinks, Concierge, Money changer, Early Check-in |
Frequently asked question in The West Hotel And Spa
What are available facilities at The West Hotel And Spa ?
There are top facilites at The West Hotel And Spa such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The West Hotel And Spa ?
The standard check-in time at The West Hotel And Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The West Hotel And Spa provide breakfast?
Yes, The West Hotel And Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The West Hotel And Spa ?
The West Hotel And Spa is a 3.0-star hotel.
How many floors does The West Hotel And Spa have?
The West Hotel And Spa has 8 floors.
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More Reviews from Other Guests in The West Hotel And Spa
Overall Ratings & Reviews The West Hotel And Spa
Traveloka (34)
Other sources (94)
9.0
Exceptional
From 94 reviews
Cleanliness
8.8
Room Comfort
8.8
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The West Hotel And Spa
Number of reviews per page
20
40
Top reviews
Darla
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This hotel is in the hart of all the shoping and food but it is noisy
Anne
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very small compared to the photos! Located on a very convenient location. Hotel has a very odd layout to get to the rooms. Staff are very nice. We had an early flight and we left the hotel at 4:15. They packed our group of 13, to-go breakfast bags.
Mary
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great location, bed was fantastic and staff were amazing. Hotel had everything we needed. Would stay here again.
Mark
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The West is in a great location in Hanoi, on top of everything. The road turns into a market at weekend, was no problem at all and great to have on your doorstep. Mick the manager is very helpful as is Leo and the rest of the team. Room was lovely and we stayed in Room 401 with a great view of street from balcony. Plan to visit Hanoi in April next year and would definitely book again.
Read More
Barhana
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The staff are amazing!!!! Their service is 10 out of 10!
Craig
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staff was amazing, friendly , took an interest in you and made you feel special. A great little hotel run by great people.
Lance
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Central spot, double glazed windows kept the busy street noise away
Roger
Friends and Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Great stay , helpful
Christine
Friends and Family
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Front desk staffs were very helpful with tour bookings, answered all questions about where to eat, what to do. Room cleaning can be a little better. Breakfast menus are the same everyday.
Clara
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Staff is very friendly. Buffet breakfast good. Location very convenient.
TAICHI
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Good location, friendly staff, clean room
Roy
8.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
The hotel is a little older and in need of some renovation, but it's clean and the staff is nice and helpful. Breakfast is great with several options. Great location. Very good overall.
Charles
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Beautiful property and wonderful, helpful, knowledgeable and kind staff. The food was fabulous and everything was within walking distance. Would love to spend time there on our way back through but it’s booked out!!
Georgina
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Best hotel in the area. The night market is right outside the front door but the rooms are sound proof and we did not hear any of the noise. We love the staff here and the breakfast is so delicious!
Georgina
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Great location! The breakfast buffet was so good! Chloe and Travis at the hotel were so kind, helpful, and welcoming. We have already decided they are our besties. We are returning for 3 more nights and are so glad we booked them again for our stay in Hanoi.
Ayla
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Staff was very helpful and friendly. They recommended local food spots to eat at and offered us an early check in
Rod
Leisure with Partner
6.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Only issue was smell of sewrage in the dining area
Heung Kwan
Friends and Family
8.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Convient location, town center
Lucy
Friends and Family
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Fab location for a close stay right in the middle of the old quarter. Staff were so friendly & helpful & ensured our stay was comfortable. Highly recommend!
Kim
8.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
They looked after us really well 👍
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews The West Hotel And Spa
Traveloka (34)
Other sources (94)
9.0
Exceptional
From 94 reviews
Cleanliness
8.8
Room Comfort
8.8
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews The West Hotel And Spa
Number of reviews per page
20
40
Top reviews
Darla
Leisure Family
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This hotel is in the hart of all the shoping and food but it is noisy
Anne
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very small compared to the photos! Located on a very convenient location. Hotel has a very odd layout to get to the rooms. Staff are very nice. We had an early flight and we left the hotel at 4:15. They packed our group of 13, to-go breakfast bags.
Mary
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great location, bed was fantastic and staff were amazing. Hotel had everything we needed. Would stay here again.
Mark
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The West is in a great location in Hanoi, on top of everything. The road turns into a market at weekend, was no problem at all and great to have on your doorstep. Mick the manager is very helpful as is Leo and the rest of the team. Room was lovely and we stayed in Room 401 with a great view of street from balcony. Plan to visit Hanoi in April next year and would definitely book again.
Read More
Barhana
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The staff are amazing!!!! Their service is 10 out of 10!
Craig
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staff was amazing, friendly , took an interest in you and made you feel special. A great little hotel run by great people.
Lance
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Central spot, double glazed windows kept the busy street noise away
Roger
Friends and Family
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Great stay , helpful
Christine
Friends and Family
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Front desk staffs were very helpful with tour bookings, answered all questions about where to eat, what to do. Room cleaning can be a little better. Breakfast menus are the same everyday.
Clara
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Staff is very friendly. Buffet breakfast good. Location very convenient.
TAICHI
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Good location, friendly staff, clean room
Roy
8.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
The hotel is a little older and in need of some renovation, but it's clean and the staff is nice and helpful. Breakfast is great with several options. Great location. Very good overall.
Charles
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Beautiful property and wonderful, helpful, knowledgeable and kind staff. The food was fabulous and everything was within walking distance. Would love to spend time there on our way back through but it’s booked out!!
Georgina
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Best hotel in the area. The night market is right outside the front door but the rooms are sound proof and we did not hear any of the noise. We love the staff here and the breakfast is so delicious!
Georgina
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Great location! The breakfast buffet was so good! Chloe and Travis at the hotel were so kind, helpful, and welcoming. We have already decided they are our besties. We are returning for 3 more nights and are so glad we booked them again for our stay in Hanoi.
Ayla
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Staff was very helpful and friendly. They recommended local food spots to eat at and offered us an early check in
Rod
Leisure with Partner
6.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Only issue was smell of sewrage in the dining area
Heung Kwan
Friends and Family
8.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Convient location, town center
Lucy
Friends and Family
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Fab location for a close stay right in the middle of the old quarter. Staff were so friendly & helpful & ensured our stay was comfortable. Highly recommend!
Kim
8.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
They looked after us really well 👍
Number of reviews per page
20
40