My first experience playing at Funword Plaza Buaran, I wanted to take my child there to play for fun, but when I first started playing, there was an incident where I lost my cellphone, I told the chronology of the incident to the staff (security) at Funword to ask for help to see the CCTV there, did I lose my cellphone because someone took it from my pocket or did I forget to put it because the incident happened so quickly after I bought the Funword card and took my child to play, when I was recording my child playing, I remembered my other cellphone, I put it in my pocket, when I suddenly remembered I wanted to take my other cellphone, my cellphone was lost and when I asked for help, I was not shown the CCTV, only manual assistance