Keio Plaza Hotel Tokyo

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Overall Ratings & Reviews Keio Plaza Hotel Tokyo

Traveloka (289)
Other sources (1,967)
8.8
Very Good
From 289 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.0

Meal

8.9

Location

9.1

Service and Facilites

9.0

People often mention about Keio Plaza Hotel Tokyo
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Room Space (3)
Distance to City Center (2)
Accessibility (2)
Staff Friendliness (2)
Wifi (2)
Check-in/out Time (2)
Ambiance (2)
Soundproof (2)
Bedroom (2)
Bathroom (2)
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Traveler Reviews Keio Plaza Hotel Tokyo

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40
Customer reviews
suherman
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10.0
/10
Reviewed 34 week(s) ago
Keio Hotel Tokyo is a very comfortable hotel in the Shinjuku area, which has easy access to the subway, JR, and shinkansen.
1 people find it helpful
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Pendi W.
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Leisure
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9.1
/10
Reviewed 45 week(s) ago
It's a good and big hotel. Near the station and everything you need. You can go there from the airport using a limousine bus, so you don't need to send luggage or carry the luggage from the train station. It will drop you right in front of the hotel lobby, and you can also book the limousine bus from the hotel concierge to go back to the airport. Very convenient.
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1 people find it helpful
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Pendi W.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 45 week(s) ago
The hotel is near everywhere, not far from the station and you can also use a limousine to go to this hotel from the airport or from the hotel lobby to the airport.
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E***k
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10.0
/10
Reviewed 50 week(s) ago
All is good and satisfying, highly recommended to stay here again
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2 people find it helpful
E***k
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10.0
/10
Reviewed 50 week(s) ago
Great place, comfortable, clean and good service
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Shirley
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Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 54 week(s) ago
Service is good, location is okay, need to walk a bit from Shinjuku Station. Room is huge for Japan size, downside was when I reached the hotel at 3 PM (check-in time) they said my room is not ready, but then they changed my room to another room (similar type) and I got the room view that doesn't fully have a city view, although I have requested it previously. Stayed there for 4 nights. My view across is an office building 😅😅 quite disappointing. 😅
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3 people find it helpful
Michael A. I.
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Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 61 week(s) ago
Stayed here for 3 days, it was wonderful.
1 people find it helpful
D***i
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 78 week(s) ago
Amenities kcl2, for the bathroom is not separated between the bath tub and shower room like other 4-5 star htl2. But overall like staying here, this is the 2nd time to Japan to stay here.
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1 people find it helpful
z***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 81 week(s) ago
Nice big room. Helpful staff. About 10 min to Shinjuku Station. Busy hotel with many tour groups.
1 people find it helpful
P***r
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Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 83 week(s) ago
Best Hotel with all the nearby shopping area in Shinjuku.
1 people find it helpful
P***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 83 week(s) ago
Always the best hotel in Tokyo. Have been here for 3 times every time I come to Tokyo.
1 people find it helpful
Heron Awang
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9.7
/10
Reviewed 85 week(s) ago
Tempatnya strategis hanya 15 menit berjalan kaki ke Shinjuku Station & banyak restoran makanan deket hotel & ada minimart juga. Hotel cukup luas, bersih & nyaman, pelayanannya juga sangat bagus. Kebetulan saya mendapatkan kamar yang bisa melihat gunung fujiyama yang menakjubkan pas saat itu cuaca sedang bagus. Rekomendasi hotel ….
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5 people find it helpful
Kyra G. S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 92 week(s) ago
The hotel is clean even it is an old hotel. There is a continent store inside the hotel. It is very easy to get to anywhere.
1 people find it helpful
Nyoto T. P.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 93 week(s) ago
Had a wonderful stay at the Keio Plaza Shinjuku. Our check-in process was quick, and we got a surprise upgrade thanks to Roman, the concierge, who made our stay that much more special. The rooms were large for Tokyo standards, and the bathroom included all the proper amenities. Service was excellent, of course, and I would say of a higher standard than the Keio Plaza Sapporo, where I had stayed prior. Location is close enough to Shinjuku but still a good 10-15 mins walk to the main Shinjuku station. Overall, would not hesitate to stay again whenever we are in Tokyo.
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2 people find it helpful
Kristo A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 101 week(s) ago
Good location. Staff ramah dan friendly.
3 people find it helpful
Kristo A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 101 week(s) ago
Clean rooms, satisfying service.... Good location...
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1 people find it helpful
Tanti Sisilya
icon-origin-TRAVELOKA
6.3
/10
Reviewed 102 week(s) ago
Very slow check in process with a trainee staff. She does not speak a good english so it was so hard to understand. I hope hotel management doesn't assign somebody who is not capable enough to handle guest check in yet. It took more than 30 minutes to handle my check in. Room does not match description in app which says separate bath and shower but in fact the room was shower over bath (showering on the bathtub). App needs to edit the description in this hotel room. The bathtub was not properly cleaned so it was slippery and I got tripped over and fell in the bathtub while I had my shower. I hope keio plaza management tell the cleaner to clean it more properly next time. However the location was great. It is very close to train station and shopping centre.
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Rudi S.
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9.7
/10
Reviewed 102 week(s) ago
Good hotel. Close to the famous shinjuku night life. Many good restaurant inside the hotel itself. Recommended hotel for vacation or doing business. Will stay there again in my future trip to tokyo.
4 people find it helpful
Lie
icon-origin-TRAVELOKA
8.4
/10
Reviewed 102 week(s) ago
Room not as in pictures, looks old comparing with the price, but good locations.
2 people find it helpful
Christian S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 105 week(s) ago
Been staying in this hotel for 20 years. Always like this hotel and shinjuku area.
1 people find it helpful
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