It was expensive for what you get. Everything was good, but nothing exceptional, except the pillows. Loved the pillows.

Great location! Concierge desk really helpful for getting tickets to View and other providing information. Starbucks on premises was great. It took us a while to figure out elevators, but once we did we appreciated how efficient the system was.

Great location.

Hotel is convenient to everywhere we planned to go in Boston. Amenities were plentiful and useful. Would stay again

The staff are so nice and accommodating

Had a couple food options in hotel which were convenient but also can get out into city for whatever you want

Ahmud was amazing! Front desk

Great hotel, great location, staff was nice and attentive.

Great location!

The girl at check in was not too nice. Later another girl came in, and she was super nice her name is Winnie. She was very helpful and helped us finally get our room. The food at the restaurant was good and very convenient. The beds are kind of old and uncomfortable. The room was very clean and sharp. Our flight was cancelled and we moved to Westin Copley.

Very convenient place to stay,shop,and eat. Easy walk to Fenway and to the common.

Clean, comfortable, fantastic service as always.

I have stayed at the Copley many times, but not since the lobby was renovated. The refresh looks great. If you are looking to stay in the Back Bay, this location can't be beat. You can use to 2 attached malls as shortcuts to stay out of the weather if necessary, and it connects all the way to the Hynes Convention Center.

Great location, nice rooms, attentive staff.

The service, location, and cleanliness were great! We would definitely stay here again!

Expensive but great location

The hotel was very convenient for getting to different parts of the city where we wanted to sight see!

This is a great location because it's connected to so many different shopping and dining options. It also feels extremely safe because they provide plenty of security in and around the dining areas and entryways.

Great hotel!!!!

The room was comfortable, clean, and modern. The hotel was in a great location and we were able to walk everywhere or take the T. The only downside to the Marriot was the front desk staff. The women that checked us in was very rude and seemed annoyed to be doing her job.