This was very disappointing. The parking lot was unsafe with wanderers, the lobby smelt awful, the roof smelt even worse, the facility clearly is not well maintained, etc. Thankfully the front desk concierge was great and helped right as much as she could. I would not stay here if you have the option.

Did not stay at property due to feeling unsafe and poor lighting

Did not check in too dangerous

The staff were very unfriendly and showed no customer service. The breakfast was below minimum. It was a very unpleasant stay.

Friendly staff. There were some flies in breakfast area. Breakfast was not very good

Patient staff

Building is severely in disrepair appears to have water damage and baseboard cracking away from walls. Carpets are disgusting with huge stains everywhere. The bed felt like there were bugs crawling on us all night long when we entered the complex there was a sign that said absolutely no guest, but when we were going to the elevator, a woman came out that appeared to be a woman of the night. This place was really disgusting. I would never stay there again and their advertised pictures are a complete lie of what the rooms look like.

It was in a horrible unsafe part of town

Room had great air and is convenient for Door Dash

Blackout curtains have holes in them and they cover the AC in the room when closed. The scent used in the room made my sinuses clog up and eyes dry out

good place to rest

Poor bad customer service

Check in was very welcoming. The clerk was really nice and friendly. But the aesthetics was not good. The floors were dirty and the bathtubs mats were dirty and they hadn’t been changed. There was a dirty sock that came out from under the covers as well.

Staffs were helpful and friendly. Breakfast quality is poor, and the property is old, found mold in one of our rooms

Very nice staff, great breakfast and clean

Smelled like cigarettes and soap.

It looks really nice at first glance. But if you have any eye for details it lacks and appears gross. Jankey little things in the bathroom and the floor is SLICK! You can see the glue coming up from the vinyl, it looks like dirt till tou realize its not. The pool was nice but needed cleaning. And trash everywhere outside. But the staff was amazing and the beds were clean!

We had Expedia for the check in. Arrived to property and all seemed to go smoothly, but when we tried to access the room it seemed that the door lock prevented us from entering as if room was occupied.The person on duty had a make shift cardboard tool that evidently had been used to slip in partially opened door to hold interior door look to be able to open door from outside. Creepy. Couldn't get the door to open, so reassigned us to room across the hall, and upon unpacking, realized that the floor in front of the a/c was more than wet, it had lifted the flooring in multiple areas along the wall where the a/c sat. So, now its been 30-45 min since we arrived after a long day of traveling and wanting to just relax and lay down but now have to once again notify the desk that the room is unacceptable. So, once again down to the front desk and we are assigned a room next door, but upon checking the room, it has been used to smoke in, so immediately, I notify the desk that it is not acceptable. I was told to stay in room and they would come by to check it out. I could not stay in the smoke room and we were in room(water on floor) previously waiting, but evidently the person came to smoke room to contact us but we were next door. More time has passed and I again went to front desk and asked for a room that didn't have water flooding the floor from a/c, not a smokers room and I was getting grouchier by the minute as we had been offered 3 different rooms that were not acceptable.Fin

It was nice and clean and front desk clerk was very respectful

Smelled great