Four Points by Sheraton Point Edward Sarnia

Explore Four Points by Sheraton Point Edward Sarnia
8.2
Very Good
From 1,002 reviews
Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.8

Traveler Reviews Four Points by Sheraton Point Edward Sarnia

Number of reviews per page
20
40
Top reviews
Melanie
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

My suite had water leaking from the shower light as well as the vent above the toilet. I had to keep calling them to send someone to help fix it but I guess they never had anyone able to come besides a guy with a mop. I was worried about an electrical fire happening so we never used the shower. When it started leaking above the toilet at 11 pm we had to switch rooms. They didn't have a suite on the same floor so we had to downgrade and move everything a few doors over, which was a pain with a newborn. We were all exhausted and had to wait a long time for them to figure out what room we could have and bring us a key. It wasnt the experience I had hoped for and since I booked with another company and not directly with the hotel they couldn't refund me or even just give me a partial refund for the downgraded room. They gave me free breakfast, which had great food but only 1 waitress working there and it took over an hour to get everything ordered and delivered. Hotel has potential and looks great in the lobby, but clearly they have issues going on and maintenance working there ( holes everywhere and tarps up).
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Aleah
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was clean and staff was very nice.
Denise
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room neat and tidy, Kim was excellent for my check in very helpful friendly and knew her stuff.
Gary
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Reception was most courteous; the room was spotless; the rate and location were particularly good for my needs.
Trella
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

suite was impeca
Ursula
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was great but it’s a restaurant so it’s not included with your room
Pavel
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All things are clean and good
Larry
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean and new rooms, excellent customer service and huge and amazing pool.
Dana
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room
Angela
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The hotel was very clean and we enjoyed the pool and the breakfast.
Micah
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

It was a nice stay. It was an in town getaway for me and my wife and we booked this hotel mainly for the pool. When we got there the pool was closed. That was extremely disappointing. Other than that the room was very clean and nice. Staff was great.
john
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel room were nice and clean
Nishanthi
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was cleaned everyday and it was a comfortable stay
Nadine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean room staff great.
Steve
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was great. No issues.
Crystal
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Awesome rooms Great price
Debora
icon-Business
Business
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This is a lovely example of a 3 star hotel. Friendly staff front desk and cleaning staff. The restaurant wait staff were excellent. Very clean common areas and rooms. The breakfast menu and food were very good. The restaurant becomes a Boston Pizza at night. I personally found the food on the supper menu inedible. The Caesar Salad was drowning in dressing - more soup than salad. The pizza had no taste and the crust was too tough to eat. I would recommend going elsewhere for supper.
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Emily
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room and friendly staff
Sarah
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful fresh room!
David
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Our stay was perfect. Easy check in. Great bed. Thank you.
Number of reviews per page
20
40