Loved the self check in service and the location not far from the river

Was a wonderful stay, i will probably use every time im in cologne

I liked the location. It ks very well located and the room comes with the all the essentials.

The room was extremely hot, the air conditioning barely worked so it felt hot while sleeping

The hotel was really lovely and the desk staff were friendly and kind, but the digital check-in was ridiculous - my passport didn't scan properly three times, they had to change machines...maybe just go back to the old ways?

Lovely large rooms - we booked 2 superior rooms which were allocated on the top floor - just the 2 rooms so was like a suite. Location was good - quiet but near to everything. The hotel operates an online check in and your key is on your phone, so little interaction with staff but everyone we saw was friendly. Great stay

God location, nice facility, tried their fancy check in… did not work but the friendly respetionist help me the good old fashion

This is a good property, it’s very well situated to visit the main sights of cologne. The hotel condition and amenities are good, but a few things bring down the rating. They only clean the rooms every 3 days. Basically, my room was never cleaned during my 2 night stay. The staff, with the exception of the lady who helped me check out, lack friendliness. They were not rude or anything, just very brief in their communication without any warmth or hospitality. These are areas they should work on. Overall this is a perfectly adequate hotel for a few days in cologne.

Definately a recommended place to stay. Staff were wonderful, very welcoming and professional. The hotel is clean with great facilities. Its location is brilliant for getting around Cologne. Onsite secure parking as well. Great stay.

Liked my stay

Excellent hotel - would stay here again!

Friendly staff and a well maintained hotel.

The room was spacious and clean and the amenities were on par with expectations with the exception of tea making facilities as listed on Expedia - there was a coffee pod machine but no tea bags or a spoon for stirring in sugar. Also the breakfast buffet was expensive at $27 Euro - I only want some cereal and toast so was not prepared to pay that. The hotel staff was helpful if approached but not readily available otherwise. I have never been asked to pay a fee for luggage storage so was surprised there was a charge for this even though I didn’t need to use the service on this visit. I booked this hotel as it mentioned daily room housekeeping but was not aware until I left that this was something only done if you make a special request. This hotel seemed to be transitioning to an online service portal for checkin and all other services and I got the feeling that the staff were not all that comfortable with the system yet. Overall, a good clean hotel in a great location.

Very pleasant, clean, well-appointed, and cheerful room. I would be happy to stay here again.

Excellent

Happy with the cleanliness of your hotel. Nice location by the river. Plenty of bars and restaurants around the area. Not too far from the city centre/cathedral, only 10 minutes.

Perfect place

Loved staying at this little place on my quick trip to Cologne. It was perfect for me for one night while I explored the local Christmas Markets. Hotel room was very clean and comfortable. Not too bad of a walk to get to the subway to transfer to the Main train station. Would definitely stay here again if I return to the city!

Very comfortable stay in a deluxe double that had plenty of room for us. Room well let and whole hotel very clean, though housekeeping tended to start a bit early for us. The bar / lounge area is nice and had a good atmosphere, a comfy space to be in. Able to leave luggage on our last day so we could get the most from our time. Happy with our booking.

Excellent hotel.