Sonesta White Plains Downtown

Explore Sonesta White Plains Downtown
8.4
Very Good
From 1,036 reviews
Cleanliness

8.8

Room Comfort

8.2

Service and Facilites

8.8

Traveler Reviews Sonesta White Plains Downtown

Number of reviews per page
20
40
Top reviews
Larry
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Close to food and shopping.
Jeffrey
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice facilities. Not enough outlets
Tricia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was amazing. Very friendly and professional.
Juan
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Convenient and close to family in White Plains and Westchester County Airport. Lots of good restaurants nearby too
Veronica
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Bathroom in our room was filthy
Brian
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

They’re so great with dogs-love this hotel!
Aba
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel is neat and aesthetically pleasing. Top notch customer service. Decent dining option and variety of breakfast options.
Mika
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Used the hotel shuttle, which worked out perfectly, check-in was smooth, and the room was very modern and clean. Also a really good omelette for breakfast. Only downside is a destination or resort fee.
Christine
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Thoughtful staff, clean and convenient location
Thomas
icon-Business
Business
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I had to work too hard when I got to this hotel. The parking app was a nightmare. My upgrade was to two different rooms connected by doors. Not a suite upgrade as promised. As a result, check-in took much longer than it should have. Personnel. Very nice but again I had to work too hard to get the room I wanted and expected.
Mark
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent welcoming front desk staff!
Cynthia
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice people and very clean.
E
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

it is a beautiful hotel & staff very nice , the manager went out of his way in helping me with the parking app . the only negative thing I could say was that the bed was not comfortable , otherwise I would have rated it a 5 star.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Run down very cheap looking rooms. Will not return.
Deborah
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I normally stay at the Marriott but I thought I’d try Sonesta. Why a destination fee ? I’ve never paid that before Also our room was not serviced while we were out - we were never told that this would be skipped. Loved the location and the feel of the hotel but wish service and fees were a little more user friendly.
Renee
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Stayed one night but wished I had more time. Beautiful hotel. Would stay here again when in the area
Leonard
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location, very nice pace, friendly staff. Very clean and comfortable.
Tracey
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good
Louis
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Iron in room was broken and I needed to get another one. Also, shower was dripping even when I shut water. Other than that, beautiful hotel.
Joseph
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everybody was very helpful. The hotel was clean. The service was good. We were very
Number of reviews per page
20
40