Best Western Mill River Manor

Explore Best Western Mill River Manor
7.4
Pleasant
From 981 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.2

Traveler Reviews Best Western Mill River Manor

Number of reviews per page
20
40
Top reviews
Mirza
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I stayed at this hotel recently and had a mixed experience. The room unfortunately had a noticeable smell of smoke, which was unpleasant. Being close to the metro station was convenient for getting around, but it also meant dealing with traffic noise and even feeling the vibrations of passing trains during the night, which affected sleep. On the positive side, I appreciated the free tea and coffee available at reception—it was really nice to have a hot cup after a long day out. The breakfast was also a highlight, with plenty of variety ranging from hot scrambled eggs to cereals. Overall, while the location and amenities had their benefits, the room condition and noise levels left room for improvement.
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Earl
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No comment
marie
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was a normal stay , Tv remote no netflix. Iron not working properly in my room
Bradley
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall, it was affordable. If you’re not really staying for an experience and just need a place to lay your head it’s okay. It needs some upgrades, and the breakfast could have been better. Overall I appreciated the fridge and microwave in the rooms, but overall, again, upgrades are needed.
Diane
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Front desk staff were excellent
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Located in a busy area of Rockville Centre, Walking distance to a lot of restaurants, stores movie theaters and the LIRR ( Long Island Railroad ) which takes you to NYC and connections to Brooklyn and Queens. The room accommodations are clean and comfortable. Small refrigerator , microwave coffee machine and cable tv. Friendly staff. I was moved to another room when I complained I could hear the loud tv next door. Free continental breakfast is good. Unfortunately their small pool was not available due to maintenance. It is a good place to sleep and shower and convenient to visit Long Island and NYC,
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Ann-Marie
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Check in time was 4pm and I did not get to the hotel until after 9pm. The room had some food particles along with others on the floor. The sheets and pillow cases were visibly stained or might not have been washed properly, there was hair in the bathroom sink, the toilet could do with a little cleaning, and I was given a room with handicap bathroom which I don’t remember booking for. The check in staff was kind enough to have someone changed the bed linens, which the staff did graciously and encouraged me to speak with the manager/director in the morning. I was a bit taken aback with the attitude of the staff who was at the front desk. She was confrontational and abrasive, stating she was going to check the camera, seeming to imply I was lying. which I did not care
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hazvineyi
icon-Business Family
Business Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff is excellent. Rooms are clean.
Mary Ellen
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Property was clean and good location. Did not enjoy heavy smell of marijuana in the elevators. One of the lamps in the room did not work and the room was very small.
FRANKIE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location. Located in the heart of many eateries. Rooms were clean and tidy. Highly recommended
Jaclyn
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great
Silvana
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff was wonderful! The property was clean. Close to the train station. Lots of restaurants around.
Sheri
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We chose this location because we it is right by the Lobg Island Railroad
sarah
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great place to stay. No problems. Breakfast very good and lots of parking.
Shelbin
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great
Marie
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

room could use a little upgrade.
Aneela
icon-Business Family
Business Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Wonderful friendly understandable.and don't care about ur rause.
Steven
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room was comfortable and clean, and the staff was friendly. I would stay there again.
David
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Everything was fine hotel was good quiet which is nice
Steven
icon-Business
Business
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

No hair dryer in the room. No one on front desk to answer the phone. No one available to bring up a hair dryer. Rooms are old and terrible
Number of reviews per page
20
40