Howard Johnson by Wyndham Newburgh/West Point

Explore Howard Johnson by Wyndham Newburgh/West Point
5.8
Fair
From 989 reviews
Cleanliness

5.8

Room Comfort

6.6

Service and Facilites

7.0

Traveler Reviews Howard Johnson by Wyndham Newburgh/West Point

Number of reviews per page
20
40
Top reviews
Jim
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We could tell that this had once been a very nice hotel, but h fallen into disrepair. We could also tell that the current owners are trying to bring this place back, but so far have not been very successful. When we first entered the building, there was a bad odor in the hallway. The desk clerk had an attitude of indifference. She quoted me a price that was more than the price on Hotels.com, and when I asked if she could match it, she said that I would have to book it online to get that price. So I stood in the lobby and booked the room on my phone ... pretty stupid. The room seemed clean enough, but the sheets made us itchy ... probably the detergent that they use. There were several small maintenance issues with the room, but nothing terrible. The kicker was when we went down for breakfast. There was coffee, juice, and packaged granola bars ... that's all. I would not recommend staying here until they get their act together.
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Kesha
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The first floor smelled weed / cigarette and moldy as did both rooms. Bathtub was clogged in 1 room. Housepeeking did not empty garbage in bathroom or changed soap in the other room. Both rooms smelled moldy. Told the front desk at check out and she just respond with “ok”. Young lady at the check-in was probably the best part of the the stay.
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Claudia
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice no frills hotel. Room was clean and beds comfortable. The manager John is nice and welcoming. Overall this hotel met my needs. They offer coffee/teas, juice, bagels and granola bars for breakfast. The property outside coil
Oleksii
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean, comfortable. Definitely will stay here again.
cliffton
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Not that good. There was no ice container in my room. The morning I checked out I went to the desk at 5:00 am to check out, no one was there I waited an hour to check out.
gerard
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I had to go down to the rcfyy try ont desk to get a cup- dirty old hallways!
Mark
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The facility was fairly clean but in run down condition. The bed was comfortable. The so called “breakfast” consisted of a tray of granola bars, some coffee urns and a juice machine. Needless to say we decided to go out for breakfast.
justine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Beds were very comfortable. Staff was nice and helpful. Quiet place. Could offer more for breakfast.
Marsha
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The hotel smells like mold and cigarettes. The photos online are completely different than how it looks in person. Staff is nice, however they gave me trouble when I tried to check out early and find a new place to finish my stay.
Gladys
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice for the price. Soft pillows nice and cleaned beds. Friendly staff.
Suzanne
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

I would not recommend a stay at this property. There is night time activity in the parking lot and the hallways smell of marijuana. The room also smells and the customer service is horrible. They advertise free breakfast... all that is a granola bar ans a cup of coffee.
Ming
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Breakfast is poor
Mallory
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything was great.
Catherine
icon-Leisure
Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

It was just a nice place to stay. I have been there before and liked it very much.
Richard
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It was good for overnight stay.
Isaac
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Okay I guess
Gail
icon-Leisure
Leisure
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

No microwave or fridge in the room. No coffee maker either.
Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nice staff and clean room
Susan
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Nice updated hotel
adrian
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Great place to lay your head. Card reader to doors are in need of repair.
Number of reviews per page
20
40