really enjoyful!

The staff was great. Everyone is so helpful.

I have been going to the Eldorado for over 20yrs. Was one of my favorite places to go on vacation, the hallways and Non-smoking Room smell like cigarettes. Very ran-down. I won't be going back to this Hotel ever again !!

The pool area needs updating and care (plants too). If I'm buying a suite, I'd rather pay more for a nice pool too.

Had an amazing time at the El Dorado. Stayed at a mini suite with beautiful view! Room was clean and spacious. Ate at La Strada Italian restaurant last night, which was so delicious. Atmosphere and service was incredible! Can't wait to come back!

The casino is ok. But the rooms are very dated and smelled like cigarettes.

X

Room windows were visible to see through from hallway.

Elevator not working properly we had to wait 8-10 minutes for the door to open. In the room a very loud noise from the AC unit. It was really hard to sleep I even woke up with a headache.

Great property smoker friendly

A little miscommunication with the shuttle van, but overall a great stay. I would recommend.

The hotel looks great but the room itself could use some updating. You can hear everything from outside to the rooms next to you. The bed is extremely soft leaving no support for the lower back/hips. The elevators are also very slow and left long lines

Room 444 HVAC unit noisy and a clicking noise kept us up most of the night

It was really good

The garage only has one elevator working Taking forever to get anywhere. Also I side the casino those elevators only two were working again making for a long wait

Upon check in didn’t get a room with a pool view. The walls are very thin. The cleaning crew was very friendly and prompt with any requests.

Room was clean, but out of date. About what you should expect from an old Reno hotel. Showers are built for a 4ft tall person. At check out there was no one present at the front desk.

Excellent stay

We stayed at the Eldorado for Hot August Nights,and even though it was a very busy weekend the employees were outstanding.We ate at Gordon Ramsey fish & chips,El Jefes,and and a restaurant for breakfast,don’t remember the name.The food in every restaurant was excellent.Next time we go to Reno we are staying at the Eldorado.

Check in was not good at 2:40pm I was told I would have to pay $50 extra for early check even though check in time is 3:00pm. Within 5 minutes the staff were checking in all the others without charging them but that is not something I was told I could do.