Comfort Inn University

Explore Comfort Inn University
8.4
Very Good
From 1,098 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.8

Traveler Reviews Comfort Inn University

Number of reviews per page
20
40
Top reviews
Paul
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Really nice time!
Rick
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was outstanding
Dale
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Business friendly
Deborah
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The breakfast was very basic. Homeless people inside approaching customers.
Beverly
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean and area was quiet
Geana
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

While Comfort Inn University in Wilmington, NC was a convenient location to everything, the hotel itself was very poor. The facility was dirty and unkept. The furniture in the room was dirty and had spills all over the place. The room microwave had not been cleaned. Food was splattered all over the inside. The bathroom was semi-clean but had missing racks. The room floors were wet and moldy and we could hear sounds and noises from the room next to us into the early morning. Breakfast was subpar and the toaster was broken.
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Kathy
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The first night of my stay, someone was banging and shouting expletives on the door next to us. Started about 1 in the morning and lasted for hours. We called the front desk and Jonathan said he knew who it was and gave him a key. He obviously was not able to get in because the banging continued. We had just driven almost 800 miles that day and needed a good nights sleep. I was given a very small credit which, in my opinion, was not sufficient.
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Janeth
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Font desk staff was very friendly and helpful.
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The bar next door played incredibly loud music until midnight Thursday-Saturday. After complaining several times and two nights of no sleep, we asked to move to the other side of the hall. If you stay there on a weekend, ask for an odd numbered room!
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

We had a wonderful stay! The staff was wonderful as well as the food and room! We had to switch hotels after a long day. Arriving at 11pm, our room was clean and comfortable. We will likely look to stay here again when we come back to Wilmington!
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Would stay here again
Merry
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was very helpful and friendly and the only thing I would ask for is a charging station near by or on the property it will help a lot of people but everything is great
Gretchen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It met our needs. The AC didn’t cool as much as we would like, and it didn’t feel as “nice” as some other hotels, but no complaints.
Robert
icon-Business
Business
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Property is aged. Room smelled bad. The floor was wet, I am assuming because the AC was not condensing properly. Woke up in the morning, stepped onto the carpet and it was wet, like the carpet had dew all over it. The tile in front of the bathroom was wet as well.
Susan
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Didn’t spend much time at the hotel, but all services from the front desk, breakfast area, and housekeeping were great. The room and bathroom were exceptionally clean!
troy
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great stay for the price! Zero complaints.
Edward
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It is what it is. One elevator not working and no one working on it.
Dorethea
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The front desk attendant, Natalie, was very pleasant and helpful with check in and any questions we had. The room we had was very neat, clean and organized. We really enjoyed our two nights and will definitely book here any time we return to Wilmington!
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Ok stay for the price paid. Not spotless but ok. The comforter was torn. Staff is friendly and helpful. I will probably stay again.
Robyn
icon-Business with Children
Business with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Felt very unsafe parking my car here. Shares a parking lot with a strip club.
Number of reviews per page
20
40