New World Saigon Hotel

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Overall Ratings & Reviews New World Saigon Hotel

Traveloka (153)
Other sources (951)
8.7
Very Good
From 153 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.7

Location

9.0

Service and Facilites

8.8

People often mention about New World Saigon Hotel
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Staff Friendliness (7)
Bedroom (6)
Room Space (5)
Bathroom (5)
Taste (4)
Distance to City Center (3)
Surroundings (3)
Accessibility (3)
Wifi (3)
Ambiance (3)
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Traveler Reviews New World Saigon Hotel

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40
Customer reviews
T***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Reasonable price for a 30m2 room with bathtub and nice view in district 1, newly renovated and redecorated, both bedroom and toilet
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Mai A. N.
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10.0
/10
Reviewed 10 week(s) ago
Good breakfast, clean room, convenient location, close to many tourist attractions
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g***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Happy to stay here, the service was amazing.
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P***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
Had a very very comfortable stay at this hotel, highly recommended!
1 people find it helpful
Z***N
icon-origin-TRAVELOKA
9.1
/10
Reviewed 45 week(s) ago
New World was a new experience here in Saigon. Very nice to stay, but the carpet was kind of old. Not sure why, but the gym, sauna, and pool were all very nice.
1 people find it helpful
Khang H.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 58 week(s) ago
The receptionist was not enthusiastic enough, and was slow to respond to complaints. I had to make 4 phone calls to resolve the issue. When checking in, they did not proactively ask the Bellman to carry my luggage and guide me to the room. I had to do it myself. I am very disappointed with this lack of tact. I am also a person in the hotel industry, but receiving such service is really disappointing.
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1 people find it helpful
S***h
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
Very good hotel for business trip and also family. I love this hotel.
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I***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 60 week(s) ago
Perfect location. I like how the hotel is located right across a park. The Executive/Lounge-access room gives a very good value with all day free F&B. The free meeting room was very helpful as I needed to do my online meetings. The staffs are also quite attentive. Very recommended.
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pham thuy quynh
icon-origin-TRAVELOKA
5.7
/10
Reviewed 93 week(s) ago
Phòng có mùi ẩm mốc khá nhiều, mỗi lần mở cửa là mùi ẩm mốc sặc bay thẳng vào mũi. Khách sạn cũng sang trọng 5 sao nên mình mới book ở đây nhưng khách sạn new world trong khâu chất lượng, vệ sinh lại không ổn. Khá thất vọng
3 people find it helpful
BUI H. H. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 133 week(s) ago
Dear New World Hotel, I would like to express my appreciation for the excellent service and facilities provided during my recent stay. I would also like to extend my gratitude to Mr. Tưởng, the manager of the front desk department, for his professionalism and assistance throughout my visit. Thank you for exceeding my expectations and ensuring a memorable experience. Your hotel's amenities and the attentiveness of your staff have truly made a positive impression. I look forward to returning in the future.
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Erlita K.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 133 week(s) ago
Hotel is well kept and rooms are thoroughly clean. Kid friendly with a small playground for young ones. Close to shopping district. Only variety of food is limited.
1 people find it helpful
BUI H. H. A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 150 week(s) ago
Dịch vụ rất ok, nhưng mình đi xe máy bị nữ giữ xe ngày 22/1 lúc 1:30 cư xử rất hách dịch và không tôn trọng khách hàng. Bộ đi xe máy là bị khi dễ à.
5 people find it helpful
George L. K. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 157 week(s) ago
Delighted with the excellent service provided by the professional staff … will definitely stay there again!
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n V
icon-origin-TRAVELOKA
8.7
/10
Reviewed 160 week(s) ago
I can only rate it for now! The location is ok, but the rooms, especially the toilets, do not meet the 5 * standard. Suggest adding a spray nozzle in the toilet. The room, the door is not soundproof, the guests outside the other room can hear the opening and closing. Thanks
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3 people find it helpful
George L. K. T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 161 week(s) ago
Excellent service, sumptuous food and a great stay! Highly recommend it!
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HOANG TRAN STEVE
icon-origin-TRAVELOKA
9.7
/10
Reviewed 166 week(s) ago
Close to the center, convenient to travel, near many delicious places to eat and Ben Thanh market
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Nguyen V. N. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 173 week(s) ago
Cực kỳ ấn tượng với anh chị nhân viên ở đây (đặc biệt là anh chị nhân viên nhà hàng ở tầng 10 khách sạn). Bên cạnh nhân viên thì đồ ăn ở nhà hàng ở bữa sáng cũng như bữa tối đều rất ngon!
2 people find it helpful
Antonius S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 190 week(s) ago
This hotel is located in the middle of the city. Surrounded by good food, great places for hangout and of course the room and amenities itself are great. Fitness center equipment was beyond complete, they have steam room and sauna with locker. Also swimming pools and tennis court. Overall a great stay. Recommended.
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Kartono M.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 191 week(s) ago
Always be on my first list everytime I visit HoChiMinh.
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Tan Canh Nguyen
icon-origin-TRAVELOKA
6.6
/10
Reviewed 197 week(s) ago
I am a booker, I have a request to set up Honeymoon for my guests, but my guests did not receive any offers from the hotel. While I took great care of this guest, and called the hotel directly to request special service for my guest. I feel very disappointed.
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4 people find it helpful
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