It was cool and v easy check in. You have to pay for parking

Everyone was great. Clean rooms

The staff was super helpful. I got there earlier than normal check in and they made some changes to get me settled and checked in so I could be ready for my next meeting. They took away the unnecessary stress so I could focus on what I needed to. Thank you! Btw the breakfast was amazing!

There was a mix up with Expedia and Embassy Suites. I had to change the date of check in and since I booked with Expedia that's who I changed the date with. Expedia charged me dould the price because of the change. When we went to check in at Embassy Suites, Expedia hadn't informed them of the change but the manager went above and beyond to get us a room.

Great for any type of group. Breakfast can be VERY busy after 8:15 AM. Beds are very comfortable. Room was quiet.

I would like to thank you for the excellent service and hospitality extended during my stay. Everything has been very comfortable and enjoyable. As a suggestion, it may be helpful to provide a small prayer mat and a discreet Qibla direction sign in guest rooms. This would be a simple yet thoughtful addition that many guests would appreciate, and it would further enhance the welcoming and inclusive experience your hotel is known for. Thank you Warm regards,

Very quite, clean and friendly staff

It was a family trip near where my son lives

There is a very large soaking wet area on the carpet by the refrigerator. There was no coffee. The furniture was torn and scuffed. All in all, the room just didn’t feel clean. There was a ring in the toilet.

A lot of options for breakfast. But food was not hot enough. I wish I would have got an omelet from the omelet bar.

They seem to be slipping. There was a pile of trash outside our room upon check in and the hand soap container was empty. Also, one of the room key readers in the elevator was not functioning. Disappointing!

The toilet was broken. How could this happen?

clean, quite, spacious room. mostly nice and good. but parking is not free, the gym is a bit small

Clean room and good service

The manger needs to work on her soft skills. Other than that, it was a great stay.

Charged for water that we did not use

Check in was easy. Staff was friendly. Room was nice and big enough for all of us. Room service was great… When we needed towels, they came quickly. Check out was even easier.

Westfield Mall just across the street. Lots of shopping and restaurants.

Very nice staff and great location. The hotel needs some refurbishing. Furniture is very old. Would stay again.

A long wait to check in, I was behind 4 people and only one person working. Couch and chair in room are uncomfortable. Bathroom door opens outward which creates issues with going back and forth between living area and bedroom. Otherwise, a very nice hotel, bed is comfortable, room has fridge and microwave. Coffee downstairs is very good. Had TV issues and maintenance was there right away. We will stay here again.