Very good hotel

The overall service improved this year compared to previous years. The staffs are warm and patient. Especially in the breakfast time, they provided good service, such as serving coffee for the customers.

Very thing is excellent especially with the size of the room. But the room has cigarette small .

Just average

The east tower is the old building, not updated renovation. Breakfast is so so.

The attitude of the front desk is to be improved. Compared to as other hotel i lived such as Ritz Carlton, the front desk persons lack friendly and warm speaking tune. The way they picked up the phone and the tune did not sound like they are friendly.

We have stayed at Furama Hotel Dalian a few times and, having tried others for a bit of variety, we prefer to stay here. The staff provide customers with 5-star treatment and are very friendly. The facilities are good and the room/bed very comfortable.

The hotel is 5 star in all respects. The staff are very helpful, respectful and polite. The hotel is located in a respectable area in which top designer shops as Armani, Gucci, etc, are based.

I made decision to move from old building to new as condition in t old Reno was bad. But t price diff is almost double.

Nice stay. Good hotel.

Great facility, excellent accommodation, and friendly service staff. Recommend to everyone for this fantastic hotel.

The receptionist and guest center do not look friendly. When I asked some questions, they answered without smile. I have been living in Beijing and Shanghai big hotels and felt the difference of the level of services

The hotel is conveniently located in the center of the city with easy access to all local destinations. The best part is the room size which is bigger than most hotels around. And the hotel is clean with an upscale atmosphere.

Overall very good hotel and in a great location. The only part is the free airport shuttle which was stated on Kayak. There is no free airport shuttle and the hotel car costs 200 yuan.

Over priced. A bottle of water in-room of 38 RMB. There’s only one set of couches at lobby for you to sit free. The rest are for those have to buy drinks, 68 RMB for tea, 45 RMB for soft drinks, etc.

good

feel very good

Breakfast was not as good as I have had on previous stays.

Hotel room is very spacious and clean. The bed and pillow are very clean and comfortable too. The bathroom is very spacious and clean as well. Is a walking distance to Time's Square and the subway

The toilet in the west wing is really nice. Love the toilet. The room is nice. however i was quite disappointed that they do not have usb port for charging phone in the room.