Holiday Inn Express WASHINGTON DC N-SILVER SPRING by IHG, an IHG Hotel

Explore Holiday Inn Express WASHINGTON DC N-SILVER SPRING by IHG, an IHG Hotel
7.6
Pleasant
From 1,004 reviews
Cleanliness

8.0

Room Comfort

8.2

Service and Facilites

8.0

Traveler Reviews Holiday Inn Express WASHINGTON DC N-SILVER SPRING by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Binh
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Value was good!
Darian
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very outdated. The lounge area is small and limited. Unfortunately we would not stay there again. Plus if you want to park there you will have to additional $20 per night.
michael
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent quick service, but it would be easier often times if you could just speak to a person instead of a chat
Cynthia D
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stayed two nights. Queen bed, bathroom very clean. Plenty of room. Staff was excellent. Very nice breakfast buffet.
alene
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good
alene
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good
Julien
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Thanks
Ralph
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No issues. Helpful Staff. This is why I
Lottice
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was amazing
Ganish
icon-Family
Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Worst hotel in my life
Marcelo
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Needs lots of updates
Nikki
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is my go to appt anytime I come to DC. The location is easy to access from the highway and the city. The staff is consistently caring. The rooms are clean. The breakfast is good. Parking is fair. And most importantly, the price is reasonable!
bereket
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great
angela d turcios de
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

El hotel está muy limpio, está cómodo, está en 1 a. Lo único malo es que hay muchas personas homeless alrededor la comida muy buena el staff buen servicio
Maurice
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Checked in after hours and staff was very attentive. Security was good. Advised me regarding parking on the street. Was able to purchase on-site parking when I got up. Breakfast was adequate. Housekeeping was nice. Room was always cleaned during my stay. Did not encounter any of the issues, mentioned in the posted negative comments. 7-Eleven across the street was handy for fueling of my car and getting some snacks. Would consider for future stays.
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Margaret
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Friendly knowledgeable staff; Clean, quiet rooms; functioning air conditioning; convenient
Nasil
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff and the room was clean.
Latiya
icon-Business Family
Business Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

If you care about your safety DO NOT STAY HERE. If you want decent customer service DO NOT STAY HERE. It’s dirty. The staff are rude (except faith and luther). And there is NO PARKING.
Dakota
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Run down, not well maintained, criminally priced daily parking, overzealous security guard that pesters guests but wont do anything about the hood rats running up and down the halls and having arguments at 3 in the morning. Maids never came in our room to replace towels, or remove trash, the only think they did was make a bed or two and leave. I stayed for 5 nights so you can imagine how inconvenient that was.
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Christina
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We book this hotel every year for the weekend. It’s clean, comfortable, with a lot of great places super close. The metro station is right up the road for us to go back and forth to the DC convention center. Parking is easy with garages available, one directly behind the hotel with no cost after 10pm or on Sunday, We usually have no complaints but this year was a little off. I was surprised about the extra $100 deposit on our hotel rate that will be refunded after 7-10 days. The hotel was already $80 more than last year without this additional fee. Our room seemed to not be ready and we checked in around 930pm. While the hotel desk attendant was very courteous and friendly to interact with, he left me awkwardly at the counter to go check on our room for several minutes. The room was clean with lots of towels and pillows. I love having a coffee machine and refrigerator/freezer which I use every time I come. The complimentary breakfast is always a top reason we come to this Silver Spring hotel to travel into DC. We were disappointed this year. Though their were plenty of great options to choose from, the pancake machine was out of service, the juice in the machine was watered down, the food was room temp some rather cold and the attendant didn’t refill the food right away like years before so we had to wait a long time for eggs. Sunday, we came down for breakfast around 9 and when we went back to our room to pack up, our keycard was no longer active and we couldn’t get in.
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Number of reviews per page
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