The room, property, and staff were wonderful. The parking attendants were horrible. We were screamed at and refused parking even though the front desk let them know we were arriving. Absolutely awful treatment by parking attendants

I forgot my shoes in the room and haven’t heard from the manager how can I get back my shoes

Great access to the city from this location. I will book this hotel again when I comeback

Great

We sat at the bar, ordered food that was delicious and our bartender was awesome

I slept soundly, the hotel room was quiet and peaceful. However, I did not have a hot or even warm shower my entire stay. The sink water did get hot, but the shower water was COLD EVERY NIGHT! The vents were filled with dust and wall ornaments were obviously not cleaned in a LONG time. The hotel could do with a renovation to correct some of the outdated and overly used furnishings.

The staff was exceptional! Very friendly. Very helpful. Very welcoming. The poor woman at breakfast was handling serving, cooking and clearing tables. That was not fair to her. There was no selection in the area for snacks/drinks/water purchase.

Extremely Disappointing Stay – Would Not Recommend I have stayed at many Hilton properties over the years, but my recent stay at this DoubleTree was by far the worst hotel experience I’ve ever had. The entire room was extremely dirty upon arrival — dust and grime on surfaces, stained carpets, and an overall musty smell. The bathroom was especially unacceptable, with visible mold in the shower. Housekeeping clearly had not done a thorough cleaning, and it made the room feel unsanitary and uncomfortable from the moment I walked in. I brought these issues to the staff’s attention, but the response was dismissive and no real effort was made to address the problems. For a “4 star” hotel I expected Hilton’s standard of cleanliness and service, but this property fell far below. I will not be returning to this location and I would advise other travelers to look elsewhere.

Friendly staff. Satisfied all my needs.

Spectacular!

Almost none of the power outlet worked. Phone, lights and clock were not working and the power outlet behind the night stand was so old and covered with dust that every time I wiggle or touch the power code to see it works, it made a small sparks. It’s dangerous. The AC works well but so old and so loud which kept waking us whole night. No refrigerator, no gift shop that you can get water etc. Location is the only great thing about this hotel.

I would visit here again.

Great price for such a nice hotel.

I hate providing this type of review, but this property needs some serious TLC. The staff was great, but our hotel room it had mold in the main room and in the bathroom, which had been an issue before, because it looked like they had tried to paint over it. The HVAC either had freezing cold, hot, or off as an option.

Great location within walking distance from a variety of things to do.

Staff was great. Property is dated. Air conditioning did not work well in room.

Excellent hotel. Perfect location. Clean and safe.

They were extremely friendly and made me feel welcome like I had been there before. It was located next to where my appointment was.

Great location

no hot water. no refrigerator