Holiday Inn BRISTOL - FILTON by IHG, an IHG Hotel

Explore Holiday Inn BRISTOL - FILTON by IHG, an IHG Hotel
8.0
Very Good
From 761 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

8.0

Service and Facilites

8.4

Traveler Reviews Holiday Inn BRISTOL - FILTON by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Stay was really lovely hotel was nice and clean. Did have a little problem when ordering lunch we had waited 40 minutes to be told that it hadn’t even been started so we had to cancel the order as we had to get ready for a wedding. Big shoutout to Ash I think that’s his name he was super amazing very apologetic and sorted us right out
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Verified traveler
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice and clean, well located for North Bristol. The Internet in the room was pretty poor (slow and frequent disconnections).
Giovanni
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel, I enjoyed the layout, spacious and bright. The room was very clean and breakfeast was everything I needed. Also, staff very polite, I highly recommend!
Wendy
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff are friendly. Swimming pool is good.
Frank
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Ok
Kayleigh
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Air con not working, this was probably known in advance as there was a fan in room. Hairs in bath and on bathroom floor, bathroom dirty. Poor breakfast selection and reception tried charging me more on check out for the room saying they had made an error but I paid in advanced through Expedia. Pool area very cramped, overcrowded and basic
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Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I didn’t like being charged for parking.
Chris
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I thought property done a great job upgrading and improving in the inside.Rooms were really nice and you got a safe and a fridge which was a nice touch.Also fitness/spa centre which came free with your stay was lovely as we used the swimming pool few times.
Geoffrey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very friendly staff, nice and clean with good spa
Belinda
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We rested well, king size bed was comfortable. Breakfast was delish, and staff were helpful and friendly. Would recommend
Susan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent, clean, great room, good breakfast, fab swimming pool. All in all excellent.
Rebecca
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly staff
Christine
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Clean bedroom and bathroom. Good facilities in the room, to include iron and hairdryer. Tea and coffee tray. Having use of the indoor swimming pool made the stay more enjoyable.
Gary
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Rooms were fine. Had to change rooms due to AC not working. Breakfast was not good quality considering the price.
Judi
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Had a lovely stay in the holiday inn Bristol Filton. The hotel has recently been refurbished and it was really nicely done. Very smart. Reception were really friendly and the staff in the restaurant in the evening were very friendly. The meal was also very good and freshly cooked. The internet was excellent and fast. The bed was really comfy and as two large single beds together, so extremely large. The bathroom was very clean as was the room. Would definitely recommend and would stay again.
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Julia
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I would stay again
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

TBF : Room is clean and bed is big n nice. Powerful shower. Problems 1.Transport not convenient. 2.Reception a bit reluctant to help, never experienced in other countries and Holiday Inn groups we call this unprofessional, except one nice young man at reception inside swimming pool .Feel free styles maybe. 3.Starbucks services is obviously not as expected if it belongs to as part of the hotel standard. But if its not under the management of Holiday Inn, then its just a Starbucks s problem. (TBF .) THIS IS WHAT HAPPENED. We got a cup of ice coffee and found that its too sweet, first we ask to add some water into the coffee, but it ruined the taste of it and we feel that why we have to suffer that ? And the staff didn't do anything to correct the problems and not asking whats went wrong and just ignored and like none of their business. This standard of service is not expected even in a small town store and this happened in Holiday Inn which make it even more worst. First time experience in UK , not even in the busy London city , Oxford , Other part of the Bristol or Brighton etc.. including hotels and Starbucks. And Never compare to Japan.
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Thomas
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We absolutely loved our second stay here , it was even better than we remembered. Friendly staff , lovely gardens surrounding with ponds & a pool with sauna & swimming included in your stay price .
Sarah
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I booked family room with a double bed and a double sofa bed, but the room I stayed has a double bed and a single sofa bed. I didn’t realize until I wake up in the morning and change my booking details.
Michaela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Really nice stay and facilities. The only negative is you have to pay for parking as a hotel guest which I find a bit ridiculous.
Number of reviews per page
20
40