Service in bar and restaurant slow on this occasion.

It is beautifully decorated, but need to keep up with the maintenance to keep it at the right level. eg carpets are pale and starting to look stained.

Great location and nice rooms.

We loved the hotel and the room, one thing I felt wasn't customer focused was a pre£35 charge for having a pet ( fine after if she fouled but usually it's complimentary or £10), and£40 overnight parking. Excessive. Everything else was superb.

Beautifully appointed hotel, excellent service great location

Very friendly staff. Beautiful hotel.

Nice hotel. 15 minute stroll to the centre.

Great hotel, very conveniently located however, we were a little disappointed with the restaurant. We’ve stayed there before and had a wonderful dinner at the restaurant but this time it was a little disappointing unfortunately

I’ve stayed here many times. I went for Room 202 which was nice and quiet. I would stay again.

Food at the Tavern is truly amazing. Rooms aren't great - curtains don't close properly so you get woken up early. Also, no sound insulation so we can hear every step from the person staying the floor above. Breakfast options are very limited. Drinks/mocktails at the bar are not great - too sweat.

Lovely hotel with excellent staff. Appreciated the complementary walking tour with guide Tony.

Nice location next to the park. Cambridge is small so the main hotels are all close. Room was big but finishes a bit worn. Shower was nice size. Breakfast was nice

Modern central location with the river about a 15m walk away. Comfy beds, and quiet in a high room. Breakfast at £25pp is expensive for hot buffet, and doesn't include cooked items on menu which are a further £13 or so. Limited parking on site at £40/day, or within 7 min walk across the green at around £25/day (EV chargers here).

This is a first class hotel, beautifully designed and with superbly comfortable beds. The staff are uniformly helpful. We have stayed several times and look forward to coming back - it's a wonderful treat.

The University Arms is truly a fabulous experience. For us the staff were attentive and friendly. Alway available to help. The breakfast experience was the one of the best. The staff have a great team spirit to watch.

It used to be a very nice hotel with an outstanding breakfast buffet and service. The second time I went it was not the same and the 3rd time now, I’d rather go somewhere else !

Excellent service, spotless, spacious room, great food. Close to amenities. Highly recommend.

Although the hotel was welcoming we were disappointed about some minor things. In our room 431 the bathroom door had water damage to the bottom causing it to swell and paint to peel. The toilet flush was not working well. The left hand bedside light was not working. Only two teabags and one portion of milk for tea in the room. All of which was a shame for the money we paid.

We had a lovely stay. The room was lovely, clean & comfortable. The staff were very friendly and helpful.

A very comfortable stay. The staff are very helpful and friendly. Great location for seeing everything.