Red Roof Inn Utica

Explore Red Roof Inn Utica
7.6
Pleasant
From 1,000 reviews
Cleanliness

7.6

Room Comfort

7.4

Service and Facilites

8.2

Traveler Reviews Red Roof Inn Utica

Number of reviews per page
20
40
Top reviews
Glenn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean, quiet , nice stay
Tracy
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was clean and comfortable. Outlets available only on one side of the bed. But the room was fine as a roadside stopover for a quick night’s sleep. The door lock broke in the morning as we were leaving - but front desk said they would get that fixed. The property seems to have someone who cares about things in general.
HEATHER
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The person checking us in was so nice so this is not a reflection of them. But the place is AWFUL. We had to switch rooms three time (marijuana smell, broken air conditioners) and still ended up in one that had no AC. It was late, my kids were tired, so we dealt with it but I would have normally left. Room smelt and very dirty exterior.
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John
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Easy access off of I90 and affordable
Kyle
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The condition of everything was excellent. The man who checked us in was friendly and efficient. Unfortunately, the housekeeper did a very poor job on our room. Used soap was left in the bathtub, trash by sink, and the sheets were questionable. I’m in pest control and my wife was a hotel manager previously. She wasn’t happy, but it was late and we already had our 3 small children and dog settled, and it was the last night of a roadtrip, so we opted to not say anything.
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Robert
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good place to stay
Tommy
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Did not like it
Joseph
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Check in and check out was friendly and smooth. Plenty of parking.
Jeanne
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Dirty bathroom, dirty rags left in tub, whatever spilled and dripped dry down bathroom door, ac was broken
Susan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stayed 2 times in August. First trip was cheeper and had a microwave and a refrigerator. $187.76 I booked both trips the same evening and at the check in this past trip the front desk said my room for 2 nights was 223.00. Came home to find my card was charged $273.14 No refrigerator no microwave. No soap in shower dispenser which I asked for a refill the first morning
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Jia Yin
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I shared that the property was very dirty to Red Roof Inn and they just emailed back with an apology and no further actions were taken. The bathroom had a hole in the wall, shampoo/body wash was empty, dirty ground in general, and stained bed sheets.
Mark
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Reasonable hotel for under one hundred dollars a night.
Elizabeth
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I stayed here as a solo traveler for 4 nights. Overall, it was a good experience. The check in/out process was easy and quick. This is a well-lit property located in a safe/quiet area of town, just off a major road. Plenty of options for food/gas. Staff were friendly, helpful, and professional. The room was exactly as pictured. It was clean, neat and everything was in working order. The bed was comfortable and I slept well. I would definitely stay here again.
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Jose
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

10/10
Stacy
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Easy checking. Super nice for the price. Over slept, so bed was comfortable
Corinne
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was very friendly and property was clean.
Prashant
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Not a bad place in a Pinch but smell of marijuana is noted lingering in the room
Sarah
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great price and clean stay
Anna
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Unfortunately, this was one of the worst hotel experiences we’ve had. The building had a strong odor, the sheets were not clean, and the area did not feel safe. We don’t expect luxury at a budget hotel, but this fell well below even basic standards. Would not recommend. If you do end up staying here or nearby, I do recommend the bagel shop in the parking lot on the way out in the morning.
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Michael
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I realize this is not the most superior place, but it seems like they really take pride. Very clean, well maintained and the staff is top notch
Number of reviews per page
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