Hampton Inn Birch Run/Frankenmuth

Explore Hampton Inn Birch Run/Frankenmuth
7.8
Pleasant
From 965 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

8.4

Traveler Reviews Hampton Inn Birch Run/Frankenmuth

Number of reviews per page
20
40
Top reviews
Joseph
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The property was next to I-75 but the approach to it at night was not marked and we had to hunt for the right road to lead to it. Breakfast was OK but they ran out of coffee (at least temporarily).
Jessica
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean comfortable room.
Marianne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The start was good. The bathroom did smell like urine and the toilet sounded like it has a leak inside. Overall it was good.
Gregory
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall clean, however updates are needed. Stains all over carpet in room.
Sharyl
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Therecwas no hot tub as stated, the pool room was extremely hot, for five guests we had to ask for more towels,, the road noise was unbearable i didnt sleep all night.
Charles
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff
Robert
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

In all fairness there is a sign saying that the hotel is under construction (we didn’t see any construction). This hotel was also short staffed so it did have an effect (more so at breakfast). The rooms themselves were decent though there were stains on the carpet in our room. There was a tv and a small fridge, but no microwave. The beds were firm and the pillows were soft. With that said, while I did manage a little bit of sleep each night, I woke up in pain every morning. The shower offers plenty of height however, the water pressure is severely lacking. The bathroom was large and it looks to have been redone at some point, but the toilet seems to be lower than normal. We did like that the room was spacious and had a desk and a table for counter space. The indoor pool had a pleasant temperature but there was a lot of chlorine so the outside doors were kept open thereby letting bugs inside and into the pool. Also, the pool is showing some serious wear with chips in many spots. The breakfast in the morning was lacking and the sausage tasted off. There was constantly a line for the waffle maker so unless you wanted to wait, there weren’t many options. I would say it was typical hotel food but that would be too generous of a comment. My family did stay at this same hotel a few years ago (gave it 4 stars back then) and we can see how it has unfortunately gone downhill. Though the customer service was good, I can no longer recommend this location.
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Deborah
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Freeway noise so close. Room was not vacuumed, fuzz and strings on floor. Amother guest found bedbugs in their room. Staff very very friendly and accommodating. Unfortunately employee stated no bedbugs found "only previous sign of past infestation." Really? Should be no signs and they can travel from room to room. Brkfst great.
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Andrew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

All in all we had a good experience. The room was comfortable and the beds were pretty good. The property as a whole seems to have some age to it. Some touch up painting needs to be done, and the carpet in the room was worn a bit. The free breakfast was bad on Sunday morning. The eggs were not good at all. Went with the waffles and fruit. Staff was friendly and helpful. No foul there. The pool was clean and inviting after a long day in town shopping and sight seeing. Good job Hampton!
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Hannah
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

A LOT of renovations. Our bathroom faucet was not working properly and kept falling off!!!! The door would not close all of the way unless you slammed it shut, since the wood was chipped away. I have stayed here multiple times in the past and it was great. I was pretty disappointed this time.
Timothy
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The carpet was dirty, and stained. The pool room was 120 degrees. The toilet was 16 inches off the ground as if it was made for a child. There was so much dust in the room making it hard to breath or sleep. This is why we choose to leave a day early. The staff was friendly, and the breakfast was good. Would we go back there? No way!
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Todd
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice place, clean, friendly staff. Not crazy new building but well maintained. Can definitely recommend.
Rosa
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel was remodeling at that time , was a mess everywhere, paint on our shower and doors , trash from materials everywhere
Jesse
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great time
Paula
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very good
Amy
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Made reservation through Expedia. Arrived at hotel and they did not have one out of three rooms. We were told by the manager of the hotel that was the chance you take making reservations through a third party!! Manager advised there was nothing they could do.
david
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Horr
Davida
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

They need a second person at the desk checking in
Beverly
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great hotel
Laurelle
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Convenient location.
Number of reviews per page
20
40