Traveler Reviews Holiday Inn Express & Suites BENTONVILLE by IHG, an IHG Hotel
Number of reviews per page
20
20
40
40
Top reviews
John
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Hotel was clean, staff was super friendly, town was nice. Only downfall was dumped mattresses in the parking lot.
Philip
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I wasn't able to cancel either thru Expedia or IMG because I was unable to check in. I understood having to eat the first day but not the second.
Elizabeth
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Location is great - the Dennys next door has great service and grear food
Verified traveler
Business
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Overwhelming smell of cleaner when I walked into room. The rooms are dated but comfortable. AC was old
Steven and Deana
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It was nice and clean. Check in was easy.
Melody S
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very nice, new looking facility. A nice free breakfast offered a lot of choices. It was well stocked. Coffee available all day and evening. Very quiet. Never heard any noise in the hallway or above us. Affordable price.
jerome
Leisure Family
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Property can use a makeover. Very rundown for the cost
Elizabeth
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Location
Robert
Leisure
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great breakfast
Amanda
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Comfortable and clean- great location
Rachel
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Excellent breakfast and appreciate that there was yogurt available that didn’t contain artificial sweeteners. Staff very helpful.
Tiffany
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Room was nice
Brian
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Nice place. Clean and comfortable. They had good breakfast
Youa
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Being charge for the room, when arriving more charge were needed. Confused on all these charges. I was charge $129.39, but upon checking in addition $25 charge without explaining why and for what.
Verified traveler
Friends and Family
6.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
They did not clean the room or replace the towels the entire time we stayed (3 nights). Front desk said they were short staffed and apologized for the lack of service. Staff was friendly. Breakfast was OK.
Michael
Leisure
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The first floor ice machine was not working so we had to go clear up to the third floor to get ice. Also, the building was quite noisy. We could hear other guests. Also, there is no fan in the bathroom.
Shane
Business
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Room was clean, staff was friendly and helpful.
Jessica
Business
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Amazing!
Mohamed Gani
Leisure with Children
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Everything alright except no vents on restroom, not sure if it’s by design
Shylo
Leisure
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The only reason for giving 4 starts instead of 5, is because the AC was very loud.