Holiday Inn Express & Suites BENTONVILLE by IHG, an IHG Hotel

Explore Holiday Inn Express & Suites BENTONVILLE by IHG, an IHG Hotel
8.6
Very Good
From 681 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

9.0

Service and Facilites

8.8

Traveler Reviews Holiday Inn Express & Suites BENTONVILLE by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
John
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel was clean, staff was super friendly, town was nice. Only downfall was dumped mattresses in the parking lot.
Philip
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I wasn't able to cancel either thru Expedia or IMG because I was unable to check in. I understood having to eat the first day but not the second.
Elizabeth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location is great - the Dennys next door has great service and grear food
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Overwhelming smell of cleaner when I walked into room. The rooms are dated but comfortable. AC was old
Steven and Deana
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was nice and clean. Check in was easy.
Melody S
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice, new looking facility. A nice free breakfast offered a lot of choices. It was well stocked. Coffee available all day and evening. Very quiet. Never heard any noise in the hallway or above us. Affordable price.
jerome
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Property can use a makeover. Very rundown for the cost
Elizabeth
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Location
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great breakfast
Amanda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Comfortable and clean- great location
Rachel
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent breakfast and appreciate that there was yogurt available that didn’t contain artificial sweeteners. Staff very helpful.
Tiffany
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room was nice
Brian
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice place. Clean and comfortable. They had good breakfast
Youa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Being charge for the room, when arriving more charge were needed. Confused on all these charges. I was charge $129.39, but upon checking in addition $25 charge without explaining why and for what.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

They did not clean the room or replace the towels the entire time we stayed (3 nights). Front desk said they were short staffed and apologized for the lack of service. Staff was friendly. Breakfast was OK.
Michael
icon-Leisure
Leisure
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The first floor ice machine was not working so we had to go clear up to the third floor to get ice. Also, the building was quite noisy. We could hear other guests. Also, there is no fan in the bathroom.
Shane
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Room was clean, staff was friendly and helpful.
Jessica
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Amazing!
Mohamed Gani
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Everything alright except no vents on restroom, not sure if it’s by design
Shylo
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The only reason for giving 4 starts instead of 5, is because the AC was very loud.
Number of reviews per page
20
40