The Hotel Zags Portland

Explore The Hotel Zags Portland
8.4
Very Good
From 923 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

8.8

Traveler Reviews The Hotel Zags Portland

Number of reviews per page
20
40
Top reviews
Jerah
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel itself was cool, like a modernized motor inn. Free pinball! A good bar. Comfy outdoor space. Nice amenities. However, the rooms are ready for renovation. The carpet was stained pretty badly, and the bathroom tile too. The tub/shower is really outdated. But yeah I'd stay again for the free pinball.
Iain
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

I always look forward to a trip to Portland because it means a stay here. Great central location, attentive staff, comfortable rooms.
Sarah
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms were far from the sparkling rooms pictured. Arrived and turned on the tap - rust in the water for the first minute. Yellowed bathtub floor. Fresh sheets? Found a red-brown stain on the duvet underside. Asked for new sheets - even the new clean sheets had a hole in the duvet. Complimentary breakfast is misleading advertising. No fresh food - stale bagels, Costco muffins, cereal & milk, and boiled eggs. Could at least get a waffle maker… Good things - service was nice & responsive when we asked for reclean, sheets, etc. The common area has events like dancing & smores, keeping things lively. There’s many games and activities that can be checked out at the front desk which is entertaining. But the actual amenities felt 2-star unfortunately
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Caroline
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location
Verified traveler
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great hotel. Very clean, location is good. Our room was right next to elevator and we didn't hear it at all. I loved the games in the lobby and the courtyard.
Chelsea
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice staff and a lot of amenities.
Karla
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Cons: 1. Dog friendly hotel with carpet instead of vinyl flooring. I got severely bitten by fleas in the first room and had to transfer to another room. Both rooms had stained carpets and smelled like dog. 2. Parking lot is very small and there isn't enough turning radius to park in some of the spots along the walls. There are a lot of large pillars and several spots are reserved for monthly parking tenants. A lot of the outdoor level spots are blocked off with cones. If you have a large truck or if you arrive on a weekend evening, good luck finding parking. 3. Continental breakfast is pretty bad. There were some bagels and cereal, coffee/tea, Dannon yogurt, and cold boiled eggs. 4. You get 2 free water bottles that are supposed to be in the room fridge, but they were not there. There are two $8 bottles on the desk. Don't mistake those for the 2 free water bottles. There is no water bottle filling station. 5. The air conditioner sounds like a turbo jet engine. It woke us up continuously throughout the night. My husband said it should be called "Hotel Zucks" instead of "Hotel Zags". Pros: 1. Windows open so I could dry some clothes and get some fresh air in the stinky room. 2. Staff were friendly and helpful. 3. Lobby area with arcade games was nice for families, but we didn't use those amenities. 4. I like that instead of a small, underequipped gym, they give out day passes to the 24 hr. Fitness 1 block away. We also used the opportunity to refill our water bottles.
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Karl
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

N/A
Alison V
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

S’more’s and unlimited games at night, brilliant! No fuss continental breakfast was new and free pinball was a blast. Our first room was unfortunately smoked in, they moved us no problem. We walked to the Saturday Market, dinner at the Duck House and brunch at Mother’s Bistro both were excellent. Another fun getaway to Portland
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Chitra
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bath tub was not clean and the shower was not working well. Over priced for the breakfast and facilities and neatness of the rooms.
Mark
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was all top notch. Parking was secure and so convenient. Expedia deal got me parking for 1/2 price. Nightly s’mores, free equipment rentals for any outdoor sport you could think of.
John
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

As part of your stay, you can rent a roku, bikes, skateboards, etc. Free of charge
marleen
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff were excellent. Rooms are small.
Barry B.
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room and bed were very comfortable our only issue was the cycling oh the AC which woke us up throughout the night. Not being used to this noise made it difficult for us to get a solid night’s sleep.
Ariana
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel was conveniently located and has a lot of different activities for guests. The room was a bit louder than anticipated. Had I realized how close/loud the max line was I would have packed ear plugs.
Chelsey
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great outdoor space. Disappointing continental breakfast. All disposable plates, utensils and cups.
zsuzsanna
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was social and fun vibe
Sofia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The amenities were great. The ability to have access to bikes and other items was a plus. The hotel is not far from the waterway about 5 blocks and the train is about a block and a half away. The front desk staff was wonderful.
Tanya
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I really liked the location! Easy to walk around. My husband and I used their rented bikes, we loved it. We just wish the free breakfast had more options, but it was good Our room was very clean!
Joy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I loved that this hotel was walking distance to Powell’s. I also thought it was really cool that they have gear to rent for free in the lobby, including bikes, Roku boxes for the TV, Polaroid cameras, and more!
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