Dirty bathroom and no towels

The room was disgusting and we did not feel safe at all

Floor was dirty in the room Mattress not very comfortable Room needed upgrade

Dirty and run down with no amenities

Bed bugs in bed

The non smoking room smells of smoke Cigarettes buts littered near room door and stairs No cooking utensils provided No shampoo or Body wash provided In adequate number of towels Office is not 24 hours Just bad experience

Front office was nice. Room was very average. Bed and pillows were comfortable. Tiny microwave. A single bar of cheap soap in bathroom. Patches on walls that were left unpainted, bathtub hardware had waterspots showing it wasn’t cleaned and the bathtub curtain rod was coming out of the wall and about to fall off.

We checked in as a family of 4 with one small dog. Property did not feel safe to walk around after dark. No amenities - but that was listed. Room and beds were clean but cabinets were in very poor condition. Only one small bar of soap and 2 small water cups were given. No options for coffee in room or anywhere on the property. No ice available. Luggage cart had flat tires. Front desk woman was friendly and courteous and explained all charges well. Hoping to get my $100 security deposit back as I did not take pictures of the room at check in. Hopefully they were already aware of the “damages” to the cabinets and carpet. We did not encounter any issues during our stay.

Very humid in my room. Black mold on the refrigerator that was not addressed by the staff. worn-out furnishings.

Very convenient to Expressway exits but a very congested area

No one at front desk when I arrived. When I called to let them know of the room smell, no answer on phone. The room reeks.

Fisrt room was moldy and strong cigarette smells, 2nd room a bit better but floors and general condition was. Ot clean. Tried cancel 2nd nighth and expedia did not work on timely resolution very disapointing.

I almost checked out the evening I checked in. I will not be back....

Floors in the room were dirty. There were holes in the walls and tub. Mattress was not soft or wven comfortable, felt like a box spring with a pad on it. Other guests were loud and revving their engines late into the night.

The staff couldn’t have been friendlier or more helpful to me and my dog. I so appreciated a room on the first floor as I requested. I do wish there had been a coffeemaker in the room. They are inexpensive and would add so much to being able to wake up and have coffee.

chris the manager is great

Filthy. I didn’t even want to touch anything. Curtains torn. Will never stay in this place ever. May never stay in ESA ever. Should be ashamed to even offer these rooms for rent.

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Would not recommend. Definitely a shady vibe.

Chris is was amazing he made sure we was in good hands with no issues.