It was good

Nothing unique, pretty bear. Plain. But very clean in room

Staff was rude and we didn’t even stay at location we left

Great place to stay and super friendly staff. The grounds are under renovations at the moment but the rooms are all updated and extremely nice.

Ac did not work and had troubles checking in

The staff was great. Very helpful when need their help. They gifted the kids with toys to utilize for the pool which the kids really enjoyed. Great customer service. The downside is the hotel is not the most clean facility. The beds and room was clean for the most part but there are many areas through the hotel that have been neglected.

Ran out of conditioner mid shower, so needed to run down stairs to get more. The person at the front desk was nice and provided more conditioner. Would have love softer beds.

Bed was uncomfortable, pillows flat. The security door that looks like you have to use a key for, didn’t lock. Didn’t give me a safe feel.

I really loved the room itself. It was clean, comfortable, and well-kept, which made a big difference during our stay. The cleanliness definitely stood out in a good way. However, a few things made the experience less enjoyable. The hotel doesn’t have an elevator, which was frustrating, especially with luggage. What made it worse was that the front desk staff wasn’t friendly or welcoming. We weren’t even told where our room was located, so we ended up wandering around trying to find it ourselves. If the customer service matched the quality of the room, this would’ve been a much better stay.

The first night and room I went to the room to sleeep and woke up and noticed dried blood on the foot side of the bed I immediately got a new room and a thirty dollar voucher for the property I went to order a hamburger with the voucher and there was no cook maintenance man took pictures of the sheets,the next morning woke up to cockroaches climbing on the curtains. This place needs a management change to oversee there operation

Older hotel, but still we'll cared for and comfortable

It would be a nightmare if you have luggages

I need your help. I left all my plug in’s including my hearing aids there last night. I have called the front desk 10 times but no answer. Just drops after about 20 rings. I need your help. Craig Fossati 5032672804.

The ice machine didnt work but besides that very peaceful and quiet

Might be the worst hotel I’ve stayed at since I was in my twenties. Carpeting on stairs was so dirty but fortunately the room ok. Hotel was not full but we were put in a room above rooms where big loud party was happening until close to 11. The pool was large by hotel standards but sadly no time to swim laps.

Quiet and clean

Nice lodge.

I just have three words plus many more… HOLY CRAP COCKROACHES!!!!! Sliding screen door to patio was broken, no privacy at patio, swimming pool out of order and empty looks like they were doing a re-plaster job, horrible smell throughout the hall and the room like a stink bug, sweet, musty, smell; in hindsight it was probably the roach infestation. Had to leave hotel at 11 PM and find another hotel because of the cockroaches. There was no way we were going to stay there. The counter girl was helpful but did not seem surprised or shocked at the cockroach problem and the next day, when we spoke to the manager, she did not seem super surprised either however they did process our refund with hotels.com and they did give us a full refund for our stay. I don’t think I could ever trust this hotel again or any hotels associated with it, I thought Sheraton was a good name, but this is definitely not a good hotel. ONLY positive I can give it was that the showerhead was nice and there was a lot of hot water when we took a shower, but we immediately had to leave because of the cockroaches. DO NOT STAY UNLESS YOU WANT TO BRING HOME PESTS - it’s likely there is more than just cockroaches there.

The room was super nice( one of the best we have stayed at in bakersfield) quiet hotel. The only issue was I believe the outside is under construction cause it was all dead plants and desolate looking. The parking lot had standing water so hard to load luggage. The view from our room was an empty pool and dirt patios and covwebs. So that was strange. But once inside the room was great. Will definitely stay again when the grounds are back up to par.

Booked the room specifically for the pool which was empty. They are obviously doing some renovations, but a cockroach ran across my girlfriend’s foot in the bathroom, and another was in the bathtub. I stepped on a pair of tweezers left in the floor, and when I turned a flashlight on there were peanuts and candy bar crumbs on the floor around the base of the beds. Seriously disappointed. I could have stayed at a Motel 6 for 1/3 of the price and had the same experience….