Extended Stay America Suites El Paso West

Explore Extended Stay America Suites El Paso West
7.4
Pleasant
From 815 reviews
Cleanliness

7.6

Room Comfort

7.6

Location

6.8

Service and Facilites

8.0

Traveler Reviews Extended Stay America Suites El Paso West

Number of reviews per page
20
40
Top reviews
Jaymar
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Poor service
Cazimir
icon-Leisure
Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Air conditioning was bad...tv did not work well
Dora
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Overall it was good. Was on a family vacation
Jose
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I don’t know what happened to this place last time my daughter and I stayed. It was great that was two years ago. This time nobody did any type of towel exchange betting service no housekeeping whatsoever the towel bar was broken. The bathtub would not drain the hallway where we were at smelled like dirty wet trash was all in all horrible experience. The room was hot. The AC barely did anything to cool the room. I’m just glad I was on my own. when I asked the staff, I got conflicting reports as far as who’s responsible for throwing trash when they throw the trash and housekeeping as far as changing linens and towels got two different stories basically the same. We are responsible for our own stuff yet the laundry room was by credit card only and you had to download an app. It was far from convenient.
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Olga
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The air conditioning was very noisy
Dragan
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

so so but it was very cheap. so, overall not bad for the money we paid.
Eder Daniel
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

They have to improve breakfast by just adding milk it would be a step forward
Deborah May
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Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Spacious rooms and great staff
Abdulhameed
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

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Clean one night
Azalea
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I really like staying here since it’s close to everything but the rooms smell and sometimes noisy
ROMAN
icon-Business with Children
Business with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very convenient for traveling
Roberto
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent stay, everything very good
Sánchez
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Terrible bed , poor service , noisy
Deana
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was really nice. It was clean. And there was covering over the mattress & box springs. Which I really liked. The room had a complete kitchen in it. Which I wasn't expecting. The room was big. The bed was conformable. It was a lot more than I was expecting. I would give it an 8.5 rating. Out of10. A very nice hotel. I would stay there again. And I would recommend it.
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Edward
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Was great for the money.
Linda
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The front desk staff were always availabe immediately and took care of whatever I needed. I had never heard of a grab-and-go breakfast, but it was perfect for my trip.
Jarlen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

It was nice
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We arrived a little early but our room was ready and allowed to check in which was nice. The property was dated and was a very cramped layout. The shower curtain was too short for the tub so couldn’t should. The tub wouldn’t drain very well either.
Wendy
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I like the room very spacious
Henriatte
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The TV is on a wall that you can’t watch anything. The room smells , the internet doesn’t function. The security side doors don’t close ( not good) We just want to sleep for the night They have vending machines but no place to change money to be able to use the vending machine The refrigerator sounded like a helicopter and froze our fruit and food. Breakfast was a joke a granola bar one flavor, cofee with two kinds of syrupy coffee mate. AWFUL The bathroom sink doesn’t drain, the drain plug was closed and wouldn’t open, the shower head leaked. We didn’t even take a shower afraid of the drain situation
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Number of reviews per page
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