MainStay Suites Little Rock West Near Medical Centers

Explore MainStay Suites Little Rock West Near Medical Centers
6.0
Pleasant
From 526 reviews
Cleanliness

6.2

Room Comfort

6.4

Location

7.8

Service and Facilites

6.8

Traveler Reviews MainStay Suites Little Rock West Near Medical Centers

Number of reviews per page
20
40
Top reviews
Kathy
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very clean, very quiet huimin ties were great. Indeed. This ency's sweet. His staff was very friendly and helpful. And quite patient always smiling
Karen
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

They haven't refunded my money yet. The deposit they're asking for.
Terry
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hooker motel who took my deposit because of bad reviews not my type of place to stay but I was trying to save money and stayed here big mistake I got a queen room but it was a full size bed not a queen can’t watch anything on tv they only have 12 channels and after I gave my review on the website they took my deposit back
Verified traveler
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

No frills, but room was nice and staff was helpful.
Diana
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was nice and clean. I loved the pillows. With the weather being extremely hot, i liked that the ac was on when i came in. It was nice walking into a cool room.
GLENETTA
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was good but couldn't get a remote to change channels or scroll the channel! Customer service was nice!
Eva
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This is an extended stay hotel, so no frills but it was clean and the front desk employees were very nice. My room was clean and comfortable. The hallways are a little plain and dull but overall, I would stay again. I did feel safe as I was traveling alone.
Kristi
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Front Desk very professional very clean
Bryan
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Comfortable
Michelle
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Rooms clean an all the staff we see was super friendly
Leteka
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Quiet, and clean
MaRisha
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

It was a bit noisy but I still enjoyed my stay.
Yvonne
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Room could have been a little cleaner. No shampoo in the dispenser in the shower.
Amy
icon-Business
Business
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The size of the room was great, clean. All appliances worked, was late when I went to bed so I was going to shower in the morning but no hot water. No time to reach out to the front desk because I was in a hurry to leave.
Lacey
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Extremely Disappointing Stay – We Won’t Be Returning We’ve stayed at this hotel multiple times before, but this most recent experience was completely unacceptable. When we arrived, we were told there was a booking issue despite having a confirmed reservation. The staff offered a $20 credit for a future stay as compensation. While not ideal, we accepted it and tried to be understanding. However, things quickly went downhill. When entering our room, there was a foul smell. We were only there for about 45 minutes before heading out for the day. When we returned, the smell still there. my 9-year-old daughter discovered a wad of toilet paper with feces on it under the kitchen counter, which was the source of the odor. We immediately contacted the front desk. Later, they called back to say no one was available to clean it. I had to go downstairs to speak with someone in person, and they simply gave me a card and told me to file a formal complaint and ask for a refund. To make things worse, the toilet in our room ran loudly all night, making it very difficult to sleep. At checkout, she mentioned she had inspected the room before we arrived and made comments that suggested she didn’t believe our account—essentially implying we could have caused the issue ourselves, which was deeply offensive. We have photo and video evidence of everything. Sadly we will not be returning. Traveling with children, we expected basic cleanliness and professionalism. We got neither!
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Tatyanna
icon-Business
Business
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Needs more parking , other than that I would definitely stay at this hotel again. The staff and cleanliness of their place were outstanding.
Tatyanna
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Loved my stay!
Jerry
icon-Business
Business
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Staff very respectful and friendly
Darby
icon-Business
Business
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Will definitely be coming back. Thank you!
Fe
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Updated and clean rooms
Number of reviews per page
20
40