Quality Suites Addison - Dallas

Explore Quality Suites Addison - Dallas
6.0
Pleasant
From 1,002 reviews
Cleanliness

5.8

Room Comfort

6.8

Location

9.4

Service and Facilites

6.6

Traveler Reviews Quality Suites Addison - Dallas

Number of reviews per page
20
40
Top reviews
Ricardo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great place to stay and the area is very nice.
Lee
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Poor as
Priscilla
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

So everyone there was very nice the room was okay I mean the bed was comfortable but the cleanliness of it was not the greatest I saw a couple cockroaches but other than that I was okay there honestly I would probably go somewhere else but if it's your last Choice definitely it's comfortable
Autumn
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Tv didn’t work, couch pull out was a disgusting mess of a “mattress”. It was basically a curtain stuffed with a mattress topper and a thin one at that. The lobby and hallway reeked of “that drug”. Elevator was broken. Rooms are old and outdated which usually is ok but these were gross. Sink cracked, shower stained and gross, toilet broken. Just really needs some love. My back is not feeling it today after the pull out couch. And the lack of tv made me bored to tears. Just don’t. Then, the herd of elephants showed up around midnight, stomping until 3 am so loudly the walls were vibrating. Shower leaked constantly. And woah what about that surprise $100 deposit. They didn’t even check the room upon departure. Save yourself and go somewhere else.
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Erin
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Liked the property
Kelly
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Disgusting. Loud. Terrible. Dirty underwear in the pullout couch. Didnt even stay.
Verified traveler
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Broken locks, lack of towels because they hadn’t been washed, broken drain in shower/tub, dirty, with cockroaches
Chukwudi
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It’s a good hotel that needs upgrades in some of its facilities.
AJ
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Was cheap, but wouldn't stay there again. Toilet made a terrible squeaking noise every time it was flushed. The couch bed looked like it was barely hanging on, it had a huge sag/dip.so I had to put my smallest children on it. Only had 2 towels in the room when it was a room for 6 people. Pool was alright. Wasn't able to eat breakfast Saturday morning because the food ran out an hour before closing. Elevator was sketchy and would jerk hard every time it stopped going up. Room had a mini fridge and microwave, blackout curtains.
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Kiel
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

My air conditioning was leaking all in my room and there was roaches.
Dustin
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Gnats everywhere, dead roaches in the hallway, dogs barking all night long, but staff was nice
April
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

You walk in the hotel and it smells SO strong of weed and air freshner. Thankfully, the room just smelled of old funk. The animals barked so loudly, even when walking down the hall. The couch had a huge dip in it, the whole frame was bent. The hideabed sheets were covered in brown gross stuff (far from clean) and the mattress was soooooooo gross. The sweet girl who worked the front desk that evening had a hard time locating clean sheets. The one positive i the sweet young lady who worked the front desk. Unfortunately, the manager kept interrupting her as she was checking us in to gripe about things that were not in her control, which made the check-in process so much longer and uncomfortable. The manager needs to be replaced.
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Dwayne
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Worst hotel I have ever stayed at. Completely filthy.
Chloe
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Easy check in. Friendly, courteous staff. Room was big and roomy.
Karina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great suite
Michael
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very nice bed, clean and large bathroom. I didn't expect something this nice for the price. Many restaurants near by.
Thong
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Liked the hot tub and breakfast. Dislike the wet carpet and roach
Stefanie
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Horrible experience. We drove 5 hours to our hotel reservation and when we arrived the front desk told us they were fully booked and turned us away
Joanna
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

While the stay itself was great, I did not have a good experience prior to checkout. The cleaning staff went into my room around 10am and proceeded to clean up my items when I had not checked out yet. it is my understanding they are not supposed to go in until the front desk confirms checkout. Well, my mom and I caught the cleaning lady in our room with our pizza box in her hands. She had consolidated our pizzas into one box, and stacked our cupcakes and chocolate boxes all neat in a pile to take to her home. She also threw out our coffee which was in our personal cups and put my nieces and nephews shoes in a pile by the door. She claimed she thought we had already left since we were not inside the room, but we were literally just walking our bags to the car and still had a lot of items in the room. This was very unprofessional and I felt so grossed out having our leftovers touched all over.
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Derick
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The first room they put us in had roaches, so they moved us to a different room…which also had roaches. We didn’t find any roaches in the third room, but the hotel smelled like weed and there were shady characters hanging around outside the building.
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