Limited menu, breakfast should be included with the room booking.

They were doing renovations but never advised us on checkin. They also gave us a drinks voucher but were unable to use it because the bar was closed. The evening lady offered to give us a drink that we could take back to our room, but the options were very limited, so was a wasted perk. But the location of the property was good for us.

Great hotel, very clean and well presented. Comfortable bed, very spacious unit. Would highly recommend staying here

This hotel is excellent. We usually have a mini suite which is spacious and has great amenities. The cleanliness of the room is usually excellent but a little disappointed this time with the vacuuming. There were hairs and lolly papers in the lounge area that had been missed from the previous occupants.

This is a lovely hotel right in the beach front. Unfortunately there were really bad storms prior to or arrival and the waves had come over the sea wall into the pool and flooded the basement. This resulted in the pool being closed for our three night stay. This out of anyone’s control but was a little disappointing as I booked the hotel for the pool area to chill out at.The room was very well presented with two twin beds. There is a restaurant on site and a gym. Also very short 3 min walk to restaurants and shops and all the day trips at the pier.

It was really good place to stay for holiday

Great location, pool is not family friendly which is not heated

Newly refurbished rooms are wonderful.

Great location, friendly staff and comfortable room.

Great for a night away. We have stayed in a couple of hotels in Paihia, but always come back to the Kingsgate Hotel. The rooms are always clean and comfortable. We stayed in a king bed room which has a small seating area with a table and a couch. Bathroom was clean and tidy. Would recommend to couples or family’s.

Good quiet stay at the Kingsgate over Easter 2025. We missed the rains, but we could see the effects of it around the place. I still enjoyed my stay and friendly staff there.

Spacious clean roóm Wide breakfast options East check-in and staff was awesome at reception and restaurant

Good 👍

Every good easy to get around Staff were friendly

Friendly staff and clean throughout. Nice nice shower and tub. Separate toilet closet. Beds were clean and comfortable

We arrived early, hoping to check in, but the front desk agent—who was on a smoke break—told us we’d have to wait. I mentioned that I’m a VIP and that my booking included early check-in, but she dismissed it and suggested we go into town for lunch and return later. After doing so, we were eventually allowed to check in about 30 minutes early. We were also eligible for a complimentary room upgrade. Judging by the number of empty parking spots, it was clear the hotel wasn’t fully booked. When we returned an hour later to inquire about the upgrade again, we were told the only available upgrade would be to a suite, which wasn’t offered to us. The room we were given had a strong musty smell from the moment we walked in. We had to keep the door open as much as possible for the entire three-day stay just to air it out. We had also hoped foot any kind of upgrade to a balcony or the 2nd floor but it wasn’t to be. A cyclone passed through during our stay, which knocked out power for about 14 hours. The hotel did offer a complimentary breakfast with toast, jams, cereal, etc., which we appreciated during the outage. Later, once the storm had eased, we asked the front desk if we could borrow umbrellas to go for a walk. We were told not to bother, that the umbrellas would just turn inside out, and were advised to wear jackets with hoods instead. Surprisingly, they refused to provide any umbrellas at all. We ended up buying two cheap ones from a nearby do

Great stay. The reception remembered us from the last time we stayed.

I was happy with the room I booked as we could access it via a lift. The staff were super friendly, especially Trina who does breakfast and evenings. The breakfast surpassed our expectations. A five minute walk and we were at bars and restaurants. So location was great as well. Would definitely recommend this hotel.

Great location. Carpets need cleaning or replacing but otherwise clean.

First stay at the Kingsgate and absolutely loved it. Close walking distance to the restaurants, and main shops. Friendly and accommodating staff. Comfortable beds and parking. Our little daughter loved the pool. We stayed here overnight before a day trip out to Urupukapuka Island. Will definitely look for deals here when we visit again, but will include the breakfast option.