This hotel is perfect if you want to stay close to the Antwerp Train Station.

Great

I was first given a room which did not have an AC remote. So I had to go to the reception, and they provided me with a new room. In that room the AC had a remote but the AC wasn’t working - showing an error. I had to go to reception again and they said they will send a technician, no one came. I had to go to the reception multiple times. Mind you that even the lift wasn’t working for the entire time, which means I had to get up and down 3 floors every time. When I complained I was asked if I would work with a fan. Finally around 4pm I got a room which had an AC working. The hotel was otherwise good with good beds. But if something is not working, it will take forever to get solved. Ruined my entire stay because of the constant running.

Staffs were nice, the property is quite old, needs to renovate.

Everything was good

Elevators broken. Street is horrible for parking. Noisy clients and screams in other roomss

Amazing and near to everything in mind. Everything is a walking distance

There were no tea/coffee making facilities in the room, which was odd, as all previous hotels i’ve used in the past do. They did provide ‘free’ tea/coffee if you had a paid breakfast (I didn’t have any) but I was allowed to take hot water. The lifts worked occasionally, so I had to use the stairs frequently. The hotel Wi-Fi constantly dropped the signal. I did enjoy the bed, so much so I slept for 12 hrs. This was after a long day driving from the UK. The bathroom was modern and clean. The hotel carpark was a squeeze to get in from the street and the ramp was a little steep, catching my bumper! It was in a great location to the centre of Antwerp. Antwerp is a beautiful place to visit and would come again and stay at the Eden Hotel.

Super friendly and helpful staff, the location is also excellent. Management should double check the rooms(beds for instance)more frequently and replace what cannot be cleaned. Thank you.

This hotel is very ‘tired’. The room was poorly decorated and equipped. There was scant space, furniture or facilities. There was no tea/coffee making facilities and apart from the beds little to sit on or do things. The general atmosphere was dowdy and poor. We felt that for a very small uplift in rate we could have stayed in one of the corporate hotels and achieved much better value. The parking is underground and secure but at €20 per night extra just made the experience feel less good value.

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Very rough around the edges but you get what you pay for. Was clean enough and the bed was comfy. I hardly got any sleep during the second night because the lift outside my room (201) was making very loud squeaking noises ever time it was beung used. I only realised it was the lift when I left. Will probably stay here again but not in a room next to the lift or in obe facing the street

The reception is really friendly, but the condition of the room is so terrible with bad smell and dirt on the sheet.

Poor internet

Centrally located. Excellent location close to train station and quieter than being on the main streets. Excellent location for working in diamond district

Good location. Pleasant and helpful staff.

Room was dirty full of dust and unknown stains. You would rather take another hotel even if there are $10 more. The only positive thing was the mattress which was comfortable only to spend a night

Walking distance to central train station, shopping and many of the main sights

Convenient location with very helpful and friendly staff

Walls are paper thin, safe wasn't even bolted to the wall, bathroom was mouldy and overall the hotel could do with updating.