Extended Stay America Suites Wilmington New Centre Drive

Explore Extended Stay America Suites Wilmington New Centre Drive
6.4
Pleasant
From 999 reviews
Cleanliness

6.6

Room Comfort

6.8

Location

8.2

Service and Facilites

7.2

Traveler Reviews Extended Stay America Suites Wilmington New Centre Drive

Number of reviews per page
20
40
Top reviews
Melissa
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Ok if you just need a place to sleep for a night. Room smelled kinda musty and sheets felt damp. No toilet paper holder. Very loud bathroom fan that turns on with light
Verified traveler
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Wi fi wasn't too great. Overall cleanliness wasn't the best. Front desk staff was okay upon check-in
Verified traveler
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Bummed out. Read reviews n had the impression it was a new wonderful hotel. They lied. Old hotel and wreaked of dog odor.
Emily
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good
Monique
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was dirty and stinky. Had to request another room. Guests were vagrantish!
Stephen
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Smelt like old cigarettes
Lovena
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It had a mini kitchen.
Melanie
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The check in guy was rude, went to the second floor to go to our room the whole hallway smelled horrible. Entered our room the room was filthy(have pics),there was no toilet paper, only small shampoo and soap was provided. Went to ask for the toilet paper the same rude man got an attitude. Toilet seat was broken and dirty. After dark there were homeless as well as women of the night standing all around the parking lot.when we asked what was going on we were told that they had cut down the woods were the homeless stayed so now they hang out in their parking lot because they have no where to go. DO NOT STAY HERE I WANT A REFUND
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Scott
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good rate. Brand new, incredible room amenities, overall hotel design is very hip and sharp. New favorite brand!
lisa
icon-Leisure
Leisure
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

its clean!! i was impressed havent seen a bug at all!! outside of the place needs some clean up to do then it will be nicer.
Joanne
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Was in a flea infested room unsanutation room my dogs got sick
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

$300+ for this old run down hotel. Would never stay there again.
Leslie
icon-Leisure
Leisure
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I was very impressed with my check in! They were very helpful and kind!
John
icon-Business and Leisure with Children
Business and Leisure with Children
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room was clean, but we saw bugs. Trash was left under the sink.
Douglas
icon-Leisure
Leisure
2.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Our toilet was stopped up and I had to get a plunger from the front desk and plung it myself. Oh, and after agreeing at check in not to smoke in the room, our room reeked of cigarette smoke. I’ll never stay with this chain again.
Cara
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Outside needs cleaned up big time. Too many homeless hanging around the hotel. Just needed a room for the night with my dog so was perfect in that regards. I work in a hotel, there are small things that need worked on at this location. Also needs a better entrance/exit or a 2nd entrance/exit, can easily pass it and have to do a U-turn and come back and still pass it and do another U-turn.
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Becky A
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Unsafe. Old and dirty.
Matthew
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The cleaning was not good, the previous renters eye drops were still in the fridge, bathroom trash was not removed. Bed was clean, bedding was low quality but function. It worked for what we needed but will not go out of my way to stay here again.
Renee j
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Dirty, smelled, the first room looked slept in already. The second room was better but the bed was hard and smelled.
Henry
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Comfortable
Number of reviews per page
20
40