A charming hotel in an Excellent location in the core of Vienna. Easy walkable access to many historical locations, shopping, restaurants, grocery store. Front desk staff were very helpful and pleasant. Definitely recommend!

the location is amazing right next to shopping and dining, the rooms were surprisingly big with very nice style and big bathroom and very clean, definitely recommend this hotel

Overall, the hotel was very rundown. Was not worth the price. Location was great service was horrible. Alarm went off at 11:30 at night. Bathrooms were horrendous. The room was worn out. Carpet was disgusting. I would not stay here ever again.

We are very happy with the staying . Very clean and the staff very friendly . Great location . Breakfast delicious . I can recommend this hotel to anyone !

The Ambassador Hotel is an excellent choice for those who want to be in the walkable part of Vienna. The beds and linens are first rate, and the property is beautiful.The staff is polite and helpful.My only complaint is that if you don't order breakfast at the hotel there is no free coffee available as part of the cost of the room, which I find highly unusual. Most of the cafes in the area don't open before 9:00am. To ask a guest for payment for the day's first coffee by the hotel in which one is staying doesn't sit well with me and feels like a lack of hospitality.

Convenient location, beautiful exterior, lots of restaurants nearby (although I recommend getting out of inner district to other awesome restaurants that aren't as expensive - you're paying the tourist tax in this location). Staff were polite and helpful. I did note a lack of general staff available however. Rooms had an "old world feel" which was unique - however, the rooms were lacking in many ways. Damp smell, bathrooms weren't cleaned properly, the towels are very small and thin. The hotel was not fully booked when we stayed (middle of the week) and we were placed in a room right near the service elevator. Very annoying to hear an elevator creaking all day and night and staff talking loudly outside our door/linen carts banging very early in the morning. Not sure why you would place guests in a sub par room when there was MANY rooms available. We did not need parking or use the breakfast buffet/bar so we can't comment on that. 2 adults for 2 nights.

Great location, friendly staff

Great hotel, great location to walk from. Would choose again.

This was a perfect choice for us. We are a bit spoiled... We loved the hotel, ornate decor, spacious rooms, the staff, the buffet breakfast (OMG - the selections and price were unbeatable). The location could not be better for those wanting to have walkable access to all the amazing places of interest (restaurants, palaces, historical and memorial buildings/places) in the Innere Stadt. If you wanted to explore outside the Innere Stadt, no problem, walk to the "U" - the world is your oyster... or just keep walking and you could find more places (not that far either). Needless to say, the hotel the main reason behind our a very successful vacation.

Loved the location. Room was excellent and clean. Staff was polite and helpful all around. Wonderful place in Vienna.

We had a wonderful stay.

The hotel was excellent, clean and tidy, staff were friendly and helpful. I had read some quite bad reviews regarding breakfast but we thoroughly enjoyed it and thought it was value for money.

We had an amazing stay, the hotel is located right in the prestigious center of Vienna. Clean and accessible to everyone. We were treated to a small gift of chocolate for our birthday and wedding anniversary. It's a real shame and regret that there is no kettle for hot water in the room for tea or coffee, I had to ask for it specially. I will definitely return to the hotel

Excellent central location for exploring historic area while providing options for breaks back in room throughout the day & night.

five star service

Very central, beautifully quiet among magnificent buildings. Superb lift system. No evening restaurant service but a multiplicity of great restaurants within easy walking distance.

it was great overall

Great staff, comfortable room. Lent us an adapter! Empty but good bar. Ideal location for walking to all sights on ring strasse.

Very good

Location location location, out the back door and in the middle of major shopping street, nothing was far. Was not expecting to have a flight of stairs but survived. Lovely hotel