DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Explore DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside
7.0
Pleasant
From 1,167 reviews
Cleanliness

6.8

Room Comfort

7.2

Service and Facilites

7.8

Traveler Reviews DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Number of reviews per page
20
40
Top reviews
Breanna
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was really dusty and generally worn down. The restraunt staff was rude everyday at breakfast. Positives: great location & friendly front desk staff.
Efstratios
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was accommodating for my vehicle in terms of parking. Walkable to lake front for coffee/view before continuing on my road trip. Very comfortable/clean room which was REAL welcome after 12 hour drive.
Lexie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was clean & spacious, loved the free cookies upon arrival. The use of the complementary shuttle was convenient & saved us a lot of walking, although because we got two different drivers we noticed one was definitely nicer than the other & was willing to take us a bit farther. Stay was great and definitely worth the price!
Melanie
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Reception staff were fabulous! Entrance and elevators were clean. Room was clean and beds were comfortable. The shower had good pressure. Cons: the light above the sink didn’t work. The toilet was the loudest I’ve ever heard! Not ideal late at night or early in the morning.
Briana
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property was very worn down. Our room was disgusting. Dust and mold everywhere.
Laura
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was very dirty when asked to have it cleaned they just made bed. The bathroom doo
micah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect location for gameday.
Jeffrey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice place to stay
jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Transportation. Close to everything
Tod
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great value vs other hotels Staff were the stars! Rooms a bit tired but renovations underway Free shuttle was a great value add
Mark
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Elevator in parking garage was not working the entire stay yet they charged full $30 rate for parking. Bfast buffet was not good quality. No omeletes on Sunday...they said because of a sporting event. Food options at sports bar on Sunday were 4 items. Carpet has tons of stains throughout. Windows dirty. Wall paper in bathroom discolored and gross. Bed was uncomfortable. Don't stay here if you can avoid it.
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Jeremy
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff, clean rooms, but an older property that could use an update
Emad
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was a very bad experience. I was on the 7th floor and there was a really nasty smell as soon as you step out of the elevator. Bed sheets weren’t clean and had stains and one of the beds was squeaking every time I move.
Richard
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The price was a bit high for a 3star hotel
Kathryn
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room not worth the amount charged per night
Satanay
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel is really old and dingy - had a odor that you could not shake off
Brian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Love this hotel!
Victor
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room nice & clean. Breakfast eggs & toast cold, bacon tuff, when served. Buffet was picked over & cold.
stephanie
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Extremely unclean. The lobby was the cleanest and that’s saying a lot considers the 100’s to 1000’s of bugs in and outside the hotel. I understand it’s by a lake and this is the time of year but there is always something that can be done. The elevator from the garage was broken but after looking at more reviews apparently it’s been broken for a while now! The bathroom in the room was soooo filthy. Words can’t explain how disappointed we were with our rooms.
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Alicia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel was perfect. Other then getting into the city we were able to park in the parking garage and uber or use their shuttle or walk where we needed to go. Great location, safe area of the city, highly recommend
Number of reviews per page
20
40