Holiday Inn Express & Suites BLOOMINGTON - NORMAL by IHG, an IHG Hotel

Explore Holiday Inn Express & Suites BLOOMINGTON - NORMAL by IHG, an IHG Hotel
8.4
Very Good
From 606 reviews
Cleanliness

8.8

Room Comfort

8.8

Location

9.2

Service and Facilites

8.8

Traveler Reviews Holiday Inn Express & Suites BLOOMINGTON - NORMAL by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Kristilynn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Darrin at the front desk was esleciothiughtful and helpful. Hotel was very nice and clean. Breakfast was good. Other staff also friendly.
Deidre
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The jacuzzi was broke but clean and comfortable
Tracy
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Terrible toilet paper!
KELSIE
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The property was partly closed for repairs, our room key was difficult to operate, had to return to front desk for remake. Both the fitness room and the hot tub were closed for repairs. Nevertheless the above market rate was still being charges.
Jessica
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Worked to help get some belongings back that I had left behind.
Melissa
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The hotel is currently being renovated, but construction did not take away from my trip. My room was 10 out of 10 clean and quiet. My only complaint is that Saturday and Sunday morning housekeeping started making rounds and knocking on doors at 8:30 in the morning, which is too early for me.
Karen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room I stayed waa newly renovated. Breakfast is great. The bed is so comfortable. Friendly service and very clean. The hotel is close to lots of restaurants and store like Walmart. It is less than 10min drive to ISU. I love it.
Tracey
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room, there was spot painted and not, then you cant close the door to the king room, the air flow sucks even with the fan on. It just looked sloppy for being remodled. Very disappointing.
Michelle
icon-Leisure
Leisure
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It was ok
Martha
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

We were never informed of the revocation of the hotel! It was horrificly horrible! And unsafe! Noisy then u could ever comprehend Told there was a restaurant n there wasn’t!
Michelle Anne
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

We enjoyed our time at the property, it was nice clean and the breakfast was good! The front office staff was pleasant and informative. We thought the beds and linens were extra comfortable! The only problem we had was with the tv, we could not cast or stream any app. That was unfortunate but overall we would stay there again😊
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Audreanna
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

They were remodeling. Our room was remodel & looked great ! Can’t wait to see the results of the rest of the project. I think the dinning room should be opened so we use it instead of eating in our room !
Megan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Found a few ants in our room but otherwise everything was wonderful
Patrick
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The hot tub was to hot to use.
Lena
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Very clean. Friendly close to everything.
Nicole
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Rooms were dirty with actual garbage. TV didn't work. Toilet clogged in multiple rooms. Mold in bathroom. Lamp rusty. Celing falling down in bathroom. Hair in drawers, and not the ones from your head. Hair in sheets.
Shawna
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The property was in major disrepair in all areas of the building. The hallways smelled like cigarette smoke. The worst was both beds sheets were full of random hairs. Unfortunately, I didn’t realize this until my child was husband were already asleep. I hated to wake them up to move them to another hotel. If it wasn’t for this we would have left. We wouldn’t recommend this hotel to anyone.
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Roxanne
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Friendly staff at check-in. Clean and comfortable.
Thomas
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Easy access and helpful staff
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Staging area of construction materials hampered parking. Guest with pets not picking up waste afterwards.
Number of reviews per page
20
40