Kingston Marriott

Explore Kingston Marriott
9.2
Exceptional
From 70 reviews
Cleanliness

9.8

Room Comfort

9.0

Service and Facilites

9.4

Traveler Reviews Kingston Marriott

Number of reviews per page
20
40
Top reviews
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very nice hotel and very close to downtown Kingston.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was very clean, staff was most helpful, location was very convenient to excellent Brewpub.
Leslie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Loved the club room!
Julio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel was very modern, stylish and clean. Staff was very friendly too.
Anna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent hotel. Greta location. Comfy beds and staff wonderful. Had a Club M room and lounge was lovely. Scrambled eggs, hash browns, bacon, sausage, breakfast veg, pancakes, assorted breads and rolls muffins, cereals and cooked oats. Only able to go to one evening in lounge and had meatballs, jalapeño cheese poppers, crackers hummus, nacho chips and salsa. Fridges full of self serve drinks and waters. During the times when lounge was not serving bfast or evening session (5:30-7:30) Thye had bags of chips and nuts and others snacks. Also oremade little sandwiches with a serving of cheddar and veggies and dips. Very nice. Staff very friendly. Close to waterfront. Enjoyed lunch at Academy restaurant lounge.
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Spyros
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

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Elena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was very polite and attentive, room was very clean neat and well appointed, tv is large and the beds are very comfortable, I would come here again that is for sure
Nancy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

What a wonderful room! It was spacious, immaculately clean and decorated modern (but still comfortable). The bar downstairs was lovely with good service as well. I will definitely be returning whenever I’m in the area!!!
Sean
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very clean, friendly staff.
Richard
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our room was wonderful. The staff were friendly and helpful.
Brenda
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Best hotel I’ve stayed at in Kingston.
Matthew
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Heating didn't work in the room
Linda
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location
Zakkary
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I stayed two nights at the Kingston Marriott, spending over $600, and it was one of the worst hotel experiences I’ve ever had. At check-in, my partner and I were told the only charge that day would be a $50 incidental hold, with the room charged at checkout. Instead, they charged me $507.98 upfront. When I showed proof, staff insisted I was wrong. The manager eventually admitted the mistake and said no more authorizations would happen — yet the next morning at 5 a.m., I got two new attempted charges ($73.38 and $93.55). At checkout, they tried to charge me another $600 and claimed the first $507.98 would refund in 10–15 business days. So they were essentially holding over $1,100 for a two-night stay. The hotel itself was also terrible. Our TV didn’t work, the shower door was misaligned, we didn’t have towels at check-in, Wi-Fi wasn’t free unless booked through Marriott, and one elevator was broken — the other slow and loud, taking 10 minutes to get from the 4th floor to the lobby. Rooms don’t include a safe, microwave, or real fridge, despite the high prices. To top it off, I was charged $70 + tax for parking even though I never parked overnight — just a few hours, during which their machines malfunctioned and non-guests parked free. The garage was unsafe and poorly managed. I left angry, frustrated, and worried about more surprise charges. This hotel is completely disorganized, poorly managed, and not remotely worth the money. Avoid it at all costs.
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Wong
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very convenient location, room is big and clean, but the a/c is a bit noisy. There is a limited selection for the free breakfast unless you pay out of pocket. Parking is quite expensive, around $35 per day.
sonya
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff on the second floor m club went beyond to accommodate our handicapped daughter. She made our trip so much more delightful
Kirk
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Was a great location walking distance to a lot of dining and activities, clean environment friendly staff
Donald
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Construction in underground parking has noise from jackhammers reverberating throughout the hotel on a daily basis. Our room was located on the 4th floor and it sounded like the drilling was coming from all around us.
Gilles
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

room was wonderful, updated, clean
Victoria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Under going some work in garage area so it was loud. But the kindness of staff more than made up for this minor inconvenience
Number of reviews per page
20
40