Holiday Inn Express FEDERAL WAY - SEATTLE SOUTH by IHG, an IHG Hotel

Explore Holiday Inn Express FEDERAL WAY - SEATTLE SOUTH by IHG, an IHG Hotel
8.8
Very Good
From 313 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

Traveler Reviews Holiday Inn Express FEDERAL WAY - SEATTLE SOUTH by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Julia
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a great time. Exactly like the pictures. The kitchen staff was wonderful. The property was clean. The pool was nice. Only thing is that there is no jacuzzi but it was fine because the pool felt warm.
Virginia
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

4th time staying at this hotel, great experience each time.
A.A.
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It's nice to have a smoking area out front away from the doors for othwr patrons, but when no one cared about or came to even speak to a woman being loud, drunken, and vomiting out there... right in front of the property... near the FRONT DOOR... yeah...
Kathy
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice and clean! Very comfortable. Breakfast was well stocked.
Molly
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I don’t like the fact they have charged me twice and have yet to fix the problem.
guadalupe
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very quiet, safe, clean. Great breakfast
Rochelle
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I picked this hotel because it was NOT pet friendly but allowed service animals only. Upon arrival, I saw a family with their dog waiting to check in. As I was checking, another guest inside had 2 small dogs, as I was signing the hotel agreement, it said no pets allowed. I showed to the employee but she said things had changed. I have allergies to animal hair, I would not have booked had I known of policy change. And, the family with the big dog when we arrived, their room was right next to ours. Also, dogs barking at random times/hours during my stay. I have no other complaints, just the pet policy and I had prepaid for the hotel. The rooms, parking, breakfast, staff and location were ideal.
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Mike
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our overall experience with the property was truly excellent! We highly recommend and would stay there again.
Shantel
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good area and hotel was clean. Staff was also very friendly. Would recommend and stay at this location again.
Kattlen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is the type of hotel Expedia should be promoting. The staff were helpful, the location was convenient, and the price was affordable. I enjoyed the breakfast; with the different option it has.
Myong su
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Good
herminia
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

cleanliness
Santosh
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Near reception and lobby n elevator it's too much smell of bad smoke . Receptionist sounded so unprofessional and as if we are beggear
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Friendly staff, convenient location and parking, nice accommodations, all-day complimentary coffee station and great convenient complimentary breakfast
Michael
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Long black hairs in bed, towels, and on bathroom floor. Homeless people stealing food during breakfast. Groups of men drinking beer and smoking in parking lot. Homeless people around outside of hotel. Cali at the front counter was great. No hot water! I'll never stay there again.
Michael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The BEST place we've stayed at. Amazing breakfast. The modern rooms looked great and were very appreciated. Staff was being polite and approachable
Joshua
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It suited our needs.
Barbara J
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Like the ease of getting on and off I-5 and also 320th St
RHEA
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Upon check in we were given a key to room 704. When we opened the door, there were people on the beds asleep and we quickly exited. This is unacceptable that we opened someone’s room - both for them and us - a breach of privacy and security.
Gerardo
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great hotel everything was amazing!
Number of reviews per page
20
40