Well maintained, good location with amazing views and great service

Wonderful property & amenities

Fantastic

Cliff Bay is an excellent hotel. The rooms, service, happy hour, breakfast, pool, spa… all great.

Great place

Absolutely gorgeous and clean facilities, pools, rooms, and dining. I highly recommend the half board option, the food and service was impeccable. The staff was gracious enough to upgrade our room as a celebration for a HUGE job promotion I had just received (and the reason for my trip). Can’t recommend this place enough. The demographic is a bit older but my fiance and I expected this. The sites poolside were breathtaking and there were plenty of places to sit. Great wine selection and the menu at the main restaurant changed nightly making it so we never got bored. 10/10 Cliff Bay!

The Resturant was too expensive and charged for water.

Impeccable in every way!

Great hotel, fantastic service. Highly recommended.

Beautiful property. Great location. Kudos to Marla at the front desk. So kind and helpful.

Beautiful, access to the ocean, great location, great staff

Fantastic resort

We paid for an ocean view room that came with either a king or twin bed. We were celebrating our 15 year wedding anniversary so before we went I sent them a message asking if we could have the king bed with a great view of the ocean. To my surprise they put us in the most beautiful suite, a gesture that was kind and beautiful but not expected at all. Such a fun surprise and made for an amazing experience at the Cliff Bay hotel for our first time in Madeira.

We were expecting the WOW factor, and the lobby did not disappoint on arrival, however when we arrived at our room, it was clean but a bit tired and could do with refurbishing. The fridge did not work very well and there was no ice maker. We raised this and were told that we could get ice from room service. A bit of a pain so we went to get the ice from the bar. Also it would have been good to have fresh milk for tea & coffee instead of little cartons. The food was very good, we ate in the Rose Garden one night and Avista Mediterranean another night. The food by the pool was disappointing. We would return but there are other hotels to try near by.

The location and views were amazing. Staff were helpful attentive throughout our whole stay. Would definitely go back.

Wonderful.

Amazing hotel - such friendly staff and beautiful views.

Wonderful hotel at top end of Madeira. Spotlessly clean, friendly staff and good breakfast.

Lovely place. Beautiful view and fantastic amenities

Superb hotel!