Staff were extremely polite and helpful. Breakfast had variety and quality. Would come back if I decide to come back on vacation to Tampa.

The staff was amazing at the check in desk… Katina customer service was top notch… The rooms were outdated The hotel would be very nice if it was renovated with updated furniture and appliances .. Other than that the bed was comfortable and room was clean.. So busy with family stuff had no time to check out the amenities.. So I can’t rate then..

Great location. Can walk to anything you might need. Affordable parking in garage across street. Good breakfast included. Room had no amenities. One bar soap only. Cleanliness was ok. Not bad but could be better for sure. No ironing board but has iron. No sheets for pull out bed. Pull out bed very uncomfortable. Staff very friendly and helpful. Could use a little tlc in the room maintenance and cleaning. Would stay again but will look elsewhere first.

The staff is what made our trip. They are son willing to help with any concerns and always with a smile!

Close to shopping

Excellent

Good Costmer service and big room I like it.

Excellent stay, welcoming staff. Efficient check in with a room ready prior to official check in time.

The bed was uncomfortable. The couch was broken. Bathroom was yellow cause of stains and out dated. They never came and cleaned the room we had to ask. They ran out of towels. The ac vent was hitting the bed and your face when sleeping. You could not change direction of vent. Had to shove a towel in there. I tried to iron my clothes and there was rust and water in there. It came out and ruined my white linen pants. I told the hotel and they said. I can give you another iron.... nothing about my destroyed pants. Breakfast was microwaved bacon. Some of the staff was super nice and had good energy.

I loved the location, it's walkable to different restaurants and the Riverwalk. It is also very convenient if you are attending an event at Amalie Arena. The staff were polite and friendly. I think the breakfast could improve a little because if it is a long stay it gets repetitive and sometimes it is not replenished frequently. The cleaning could also improve because I was expecting they would make the bed when cleaning the room but that did not happened, although they did take the trash out. The kitchen was well equipped to prepare meals.

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This was one of the best hotel experiences my husband and I have ever had! I booked our hotel for the night of our wedding (we were traveling from NC) until our cruise left on Monday. My idea was to have the room ready as soon as we landed early AM so we could get some rest. Our flight was cancelled and rebooked and we ended up missing check in time. I was sleep deprived, frustrated with the airline, and didn’t even think to call the hotel to let them know we were running late. Our reservation ended up being cancelled, but JOSHUA saved the day! He listened to our situation and quickly gathered staff to clean a room for us. It took a little over an hour and I fell asleep in the lobby but we appreciated the sense of urgency! The room was so clean and felt luxurious. We got sooooo much rest and left for our cruise the next day. Upon coming back from our cruise we booked the same hotel and arrived much earlier than check in. JOSHUA once again accommodated us (bc rooms were available early on a Sunday… don’t expect this from reading this review.) We got plenty of rest the entire day and headed back to NC this morning. I wanted to be sure to highlight Joshua’s customer service! He was so helpful and we (exhausted newlyweds) appreciate his efforts to always make sure we were comfortable! Thank you Joshua, and God bless you!

Staff were amazing and attentive! Breakfast was great and enough amenities for a short stay. Would definitely return.

We extended our stay due to the location, amenities and convenience of the property. Josh gave excellent service, very efficient. Friendly front desk staff. Sufficient breakfast to start our day.

Staff was amazing! Especially Ruby, the cook and other young lady in dining hall, and front desk. Pool was nice but closes at 9p. Has a basket court and a cute court yard. Has a full kitchen and I enjoyed the balcony and the breakfast best

Excelente

THE ROOMS NEEDED TO BE UPGRADED

All the staff were very nice and polite. They went beyond their duties to make you feel comfortable and make anything that’s not right right. The morning buffet is always hot and fresh and the cleaning staff always cleaned up never seen garbage outside of anybody’s doors. I had a little problem in my room and they fixed it right away

The staff were helpful and nice but the property its self is very lack luster, and seems as though not well maintained. The pool very small with very sitting area about 4 pool chairs, no bar area until after 5 pm. Great location but hotel in general give it 2 stars.

I wasn’t in the area for long but had a lovely stay at the residence inn, staff were friendly. Parking was full when I had arrived which was slightly inconvenient but there was a lot very close by.