Comfortable and refreshing

The property is close to the Eastgate Mall. There is a clear need for improvement in general cleanliness of the apartment/rooms and consistency in the replenishment of bath towels.

Proximity to Eastgate shopping mall.

Not so good. They need better towels.

The hotel in conveniently close to where I have to work from time to time

All perfect

It was comfortable and close to where I had to work

Need a new ( modern air conditioning) a/c.

it was amazing relaxing and close to the mall - walking distance.

Overall a very decent stay and experience. Staff were great. Unit was clean enough but could have been a little better.

It works for a 3 star accommodation hotel. However there appears to be a fundamental Shortage of towels. Be prepared as a guest to get interrupted for dirty towels around 9am and then again about 4pm when clean towels are delivered. Very unusual as the majority of hotels I have stayed in remove dirty towels and replace them at the same time as the daily cleaning of the hotel room.

Enjoyable

Has all the bases covered - but nothing wow. Amenities are a little dated - the TV channels were not great considering it was a Rugby World Cup match and it was not showing. The food court nearby was not great - closed a little early and the food was not great quality - even for national franchises.

Good location, Eastgate shopping mall just opposite and within walking distance. The apartment was with 2 rooms, spacious.

Hotel is great and staff is friendly

Excellent and worth while

The property had a generator most places the lights go out. It aslo had a restaurant with a bar which was cool. Front receptionist guy was really nice. I didn't like the bathtub was dirty the appliances was outdated and family of 5 only had 2 towels but that was resolved quickly. The bedrooms DONT HAVE AIR CONDITIONING! So overall its good for the price. The mall is walking distance right across the street. Only 13 minutes from the airport.

Located at entrance 6 to Eastgate mall. Shopping and dining is quick and convenient if you don't have a car. Also close to Lughtsculpt if you want spa treatment for a few days. Kitchenettes are nice, rooms are clean but dated. Furniture is a bit worn but property clean, safe and perfect location.

Nice situated just next to the Mall. Only that I thought I would have a balcony or an outside place to chill. Has a little kitchen but no pots

I made a booking through Hotels.com and I received confirmation. When I got to the establishment they had no booking made and no rooms.