My room was well appointed and clean. The staff are professional and friendly. Breakfast starts early on Sundays which was super helpful because I had to get going.

Staff were excellent and breakfast had many tasty options. Room was spacious and clean. I would return.

Very satisfied!

The staff at the front desk, the breakfast and the cleaning staff were all extremely friendly and helpful. Highly recommend this hotel!!

Great location and close to a very lovely walking path by the water

Our stay was all shades of awesome. Clean rooms, great service and staff, awesome breakfast. I would recommended 100%. We came as a family with little kids and they loved every bit of the experience

There is stomping sounds when people are walking above the room. The breakfast options are limited and there is a big problem with a cross contamination because sausages and eggs are placed in one container. Their management needs to be mindful of people with dietary restrictions. The kitchen lady is not at all welcoming. She is always watching for people who are making waffles. The breakfast room is terribly small.

Excellent

The stay was okay Po

Good hotel and it was very close to the business that I visited.

Very convenient, clean hotel near Welland International Flatwater Centre. 10 minute walk to Dragonboat racing.

Thé bed is not comfortable very expensive

Great hotel to stay at when visiting Welland, Port Colbourne, Crystal Beach, St. Catherine’s, etc.

We had a wonderful stay at this Best Western location. The check in staff was friendly and welcoming. The suite was very clean and perfect for our family of four. The kids were disappointed to learn that there was no swimming pool, but they enjoyed their stay. There is a river directly behind the hotel that allows swimming and there are life vest rentals. The hotel offers complimentary breakfast which includes scrambled eggs, ham, potatoes, bagels, English muffins, yogurt and waffles from 7am-10am daily. The bathroom offers complimentary shampoo, conditioner and body wash. The lamps all have USB charging stations and the suite offered a stove top, mini fridge, plates, bowls, utensils, dish soap, coffee maker, tea, coffee and wash clothes. We will be back!

the property was fine. we found the hvac in the bedroom wasn't great. Too warm.

Staff provided excellent service. Bed was super comfortable and the room spacious and clean. A separate bedroom with its own tv. Would definitely stay again. There isn’t really anywhere to walk close by - the downtown is not very nice. However, just alongside the hotel is a lovely pathway along the water with “The Docks” where you can rent kayaks, peddle water bikes or paddle boards. Nice seats to sit by the water as well.

My stay was great

Great stay! Very clean and the staff were great

We enjoyed our stay as the staff was very friendly and everything was in order.

Room was cleaned. The kitchen was okay however cooking pans and pots were for rent. I was surprised that they were not offered for free. There was no mention of the rental cooking pans/pots in the ads. It should be.