We were very happy at first, the location was excellent and the room was a good size and breakfast was filling. The issue was after two nights we were covered in bites and I informed the hotel but received no response.

We had room 402, which is right at the top of the building. The room was very small but had everything we required for our short stay there. The added bonus was the little roof terrace! The building itself is looking very tired, however it dates from the 17th Century and like most of Venice could do with a bit of tlc. The location was perfect, literally a couple of minutes from the main water bus stops at St Marks Square so couldn't be in a better place to be honest. The breakfast had limited choice, but was suitable for what we required. The staff were lovely.

Check in is awkward by having to check in across the road. Code to get into the hotel so you did feel safe when you got in. Rooms are definitely aged and not well kept. Location is fantastic, super close to water taxi’s and san marco basilica. All in all not a bad option just a little pricey for the room quality

DO NOT STAY HERE! ALTHOUGH GOOD AREA THE DESK STAFF ARE AWFUL, ESPECIALLY MAX. RUDE. ROOM WAS SO SMELLY WITH THE CARPET AND NO AC WORKING!! HOT! WAS TOLD OPEN WINDOW WITH PIGEONS FLYING BY! BATHTUB WAS DIRTY WE CLEANED IT! TOILET SEAT FALLING OFF, MOLD ON BATHROOM WALL AND ON EMERGENCY CORD. OUTLETS NOT WORKING PROPERLY! AWFUL, AWFUL.

Check-in was easy. The room is musty and dusty. The floors are carpeted and smelled. The bedcovers and blankets appeared unclean. I have asthma and after an overnight stay, I started sneezing and coughing. I had to use my asthma puffs because of the dust allergy. I had to wear mask every time I was in the room. The bathroom is covered with 1/3 glass door. Every time we had to take a shower, the bathroom floor is flooded. Because we used our towels to wipe the floor dry, when we asked for extra towels to replace, the receptionist, Max, refused to give us replacements. He was extremely rude, did not even show his face and he was more concerned of finishing his computer work. The cold faucet on the sink, unless opened completely closes.They did however, called for a porter to get us to the water taxi which we paid for. The other receptionist are fine except for the Max person. The internet connection is very poor. And according to the people from the restaurant, most guests complain about the place. Check for bedbugs and stay at your own risk.

Very centric

The location of the hotel was excellent — within walking distance to the historic area, and there were plenty of restaurants and shops nearby. Despite being in a lively neighborhood, the room was quiet, which was nice. However, the furniture and decor were very old. Part of the wallpaper was burned, and the carpet was quite worn out. I also didn’t feel comfortable using the carpet and blankets as they didn’t feel clean. The shower was very low, so I had to bend to stand under it, which made it a bit uncomfortable. Breakfast offered very limited options and was not very varied.

Very good location, shops nearby

All fine , Thanks

Hotel location is awesome, close to St Mark's Square (Piazza San Marco), Rialto Bridge, Water Taxi, many dining options. Hotel has an elevator. Free breakfast every morning was provided at sister hotel across the street. Room was warm, A/C did not seem to work, couldn't even find a vent in the room. We asked for a fan from the front desk clerk across the street at the sister hotel, and were told none were available. We opened the window in the evening when we returned to our hotel room after dinner to allow cool air to get into room, which provided some relief. However, once darkness set in the mosquitos would come thru the window so we would close them for the night. Be aware if you book this hotel during the first Sunday in September you will have zero transportation available to you as Venice holds its annual Regata Storica, and shuts down the entire waterways, gondolas, water taxis in the city. The hotel, train stations, do not make you aware of this fact when you check in/arrive, so you could possibly get stranded in Venice for the day, or not be able to tour many landmarks that require transportation.

Great location, breakfast starts at 8 am so I think is late for travelers with short time and the hotel is old but Overall nice stay

Bathroom light did not work

Ayla the manager was excellent

Very close to restaurants and square

The staff were very kind, but it smelled like a sewer and the showerhead needs a good cleaning as it was covered in hard water and mildew.

The location was fantastic. The room was nice. The problem was sewer off gases. Not sure if they came from our bathroom or the outside. The smell was quite gross. There were actually no staff at this hotel. We had to check in across the way at the neighbouring hotel. The man there was very nice but it took over an hour to get checked in as there was a line up and no other help. The breakfast was also nice but again at the other hotel. The hotel Diana seems to be just an extension of the other one(Pananda)

Short walk from St. Mark plaza. Awesome location. Shower was a single stream of water but piping hot.

The property is very close to Saint Mark's Square. And for the purpose of my creative business trip...my art show, filming for my Youtube channel, photo shoots...it was very convenient and helpful and made our project easily successful. Restaurants were all around. They were, however, high end restaurants although prices were comparatively reasonsble compared to cities like Los Angeles and New York. I really didn't stay at the hotel. My crew did. They had no complaints at all. Lobby was beautiful (I saw it because it was just right across my hotel, Antico Panada). Breakfast was served at Antico Panada. Both hotels must be owned by the same company.

Bed is ok . Free breakfast

Good!