Staff was so helpful. Shuttle service was to any location within a 5 ml radius as well as airports which was awesome. Very friendly and helpful staff. Uniquuc place

We had an upgraded room it was a suite. It was wonderful

Very nice and clean place for a 1 night stay

Room was clean, spacious and the bed comfortable. Had a minor issue with the electronic key card not working. Shuttle from airport was non- existent after 10pm which wasn’t advertised. Shuttle to the airport the following day had to be booked which wasn’t made clear so I had to wait over 1 hr for that booking. Then the shuttle was 20 mins late!

Clean room

Loved the employees at LL....especially the front desk people. Engaging, informed and friendly.

Transportation from the airport was great. Very quiet and safe area.

Friendly staff nice large rooms. Free shuttle from the airport. Comfortable accommodations

Nice

Not in best state of repair.

Stayed from Sun-Fri. My only gripe about my stay would be of how often you have to go to front desk to get your room keys activated again. Keys would demagnitize often.

I wish this hotel chain was in more areas than the Pacific Northwest. Was a great place to stay.

Furniture and knobs falling off and bed was way way too soft/lumpy

Outstanding service from all staff. The free shuttle, use of the safe and holding our luggage after we checked out (until time to go to the airport) were all enormously helpful services.

I stayed here for a midnight work during a heatwave in Seattle and could not get a working internet connection. They promised internet, I ended up using my phone's limited Hotspot. I notice at least 8 other phone Hotspots when trying to get online for work.

Airport shuttle was the worse unreliable, staff kept giving various excuses. Breakfast was a self help service of wrapped items. Will not recommend this place.

For the price it will do. Staff was a hit or miss. House keeping was not at all reliable. It was a headache getting house keeping to provide you with anything in the kitchen, we asked to borrow the vaccuum 3 times and was given an excuse everytime until the last day of our stay someone was kind enough to bring one to our room in which they stood there monitoring the use. The residence there had more hospitality than the staff. I am not one to give poor reviews because I feel that we all have a bad day here and there but this hotel sadly you had to be in their vibe for good service and thats not cool. So our rate over all is a 3 out of 5, giving credit the 2 times ww went down to the front desk and asked for clean towels and he did not interrogate us to give them. No names because we all need to support our families, and we are reasonable people. But definitely poor hospitality, for a hotel.

The shuttle service to airport was dependable and staff friendly. The room was in need of a few repairs but was quiet and comfortable. The morning breakfast was a grab and go with lots of good choices. It was better than many.

Furniture was dirty and old, lived the water pressure.

There were cockroaches in the room.