I was so tired after a long flight. At first, night staffs were so nice, the porter helped me to bring my suitcase to my room. At night time, air condition didn’t work in the whole night. When it stopped working, the smell of the room became more horrible. I couldn’t sleep for the whole night. I complained to the reception on the next day, she said she will change the room for me. That ‘s it. And she focused on my payment. They kept my passport. I said that I need my passport to withdraw the money at the bank. She asked me to deposit money. I had no cash at the moment. After explaining, I can’t pay without withdrawing money, she gave me a passport, and she kept reminding me pay money. The way she talked to me seem I am a thief. So disappointed. When left the reception, I heard them whisper behind meใ