Holiday Inn Express & Suites CATHEDRAL CITY (PALM SPRINGS), an IHG Hotel

Explore Holiday Inn Express & Suites CATHEDRAL CITY (PALM SPRINGS), an IHG Hotel
9.0
Exceptional
From 1,001 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

Traveler Reviews Holiday Inn Express & Suites CATHEDRAL CITY (PALM SPRINGS), an IHG Hotel

Number of reviews per page
20
40
Top reviews
Guy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

From the moment I checked in at the front desk until I left I had an awesome experience. Freddie at the desk made me feel so welcome after a very long delayed flight day. The room was clean and comfortable so I got a great nights sleep. The free breakfast was fabulous and checkout was a breeze. I don't know what more you could ask for. Thank you Freddie and the Hilton.
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STEPHANIE Y
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff were professional and kind. Had an amazing time.
darlene
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel. Great staff.
Douglas
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean, friendly
Ryan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Booked same day and was perfect. Place was clean and very affordable.
Sandra
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely pool area - fantastic service - decent breakfast. We would happily stay here again. A great choice for a reasonably priced hotel near PSP airport!
Ramona
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

When I checked in, I mentioned I had reserved an accessible room. I asked how far I had to walk, and the woman said, "It isn't THAT far." Seemed far to me, it was at the end of a long hall. I thought I reserved a room with an accessible bathroom. It was a regular room. I asked the desk person about it and was told that of course it is a handicapped room, for the hearing impaired. Then she told me it had flashing lights and a loud alarm in case of fire. In the middle of the night the lights and alarm went of, scaring me right out of bed. The guy at the front desk told me that if someone tries to sneak a smoke in a hotel room, the smoke detectors go off in all the rooms. I find that hard to believe. If someone sneaks a smoke the hotel wouldn't want to wake up all the guests, in a logical world. I was underwhelmed and very tired and in pain. To be fair, though, the bed was comfortable. The tub/shower combo had one pathetic grab bar outside the tub enclosure. I held on to it to get in and out of the shower, a bit scary for someone who can barely walk. However, it was an excellent shower, although not particularly safe for someone like me. The property was quiet, even though in a busy neighborhood. I thought breakfast was 6:30 a.m. to 10:30 a.m. Nope. 6:30 to 9:30 a.m. So, no breakfast. Could be my fault, I didn't hear it right maybe. Well, one really lovely Hampton Inn in Bakersfield (highway 58) the night before, one not so comfortable place in Cathedral City.
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Jeffrey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good customer service!!
Kiersten
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice staff!
Jorge
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My backpack was stolen outside in the parking lot
Rodger
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This property is literally next door to a shopping area with restaurants. Parking was easy. We arrived at about 11am and were in our room before noon. Rose at the front desk was very helpful. Thank you Rose
Diana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Dawn was so friendly and helpful, it was a pleasure chatting with her. She represents your hotel very well.
Octavio
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice and bigger room, nice view, clean pool
Paul
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great property
Rosanne
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This place was in a perfect location for us to stay. The room was nice and clean and the breakfast was great! Always coffee and Rose was very friendly at the front desk. We will be back!
Rosa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Outdoor pool was amazing & business-friendly. Amazing experience.
Ernesto
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Close to attractions and casinos. Pool needed cleaning
Stefani
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great stay! Very tasty breakfast with a lot of options. The pool was wonderful as well. Loved our room - king bed with huge bathroom and lots of counter space. The mini fridge came in handy. Overall great stay!
Alfredo
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice pool
Carlos
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good
Number of reviews per page
20
40