The hotel was clean and the hotel staff were friendly and professional, and we recieved prompt and accurate service. I still feel with the VERY limited amount of "private parking" guests shouldn't be charged anything for parking, (it's $20 per day, if it works out for you). it was really hard to find a spot to park after driving 320 miles from Colorado Springs. It was a very convenient location though. I also feel that you should perhaps request a second, or third level room, due to the feel of the first floor room we recieved. It was not as convenient as you would expect, and honestly was falsely represented in the photos on any website I reviewed before booking my reservation. First: You have to accend to the second floor in order to get ice for you room. Second: it doesn't look a whole lot different than a Standard/traditional hotel room, (perhaps, the second or third floor is better than ours?).