Inn at Port Gardner-Everett Waterfront, Ascend Hotel Collection

Explore Inn at Port Gardner-Everett Waterfront, Ascend Hotel Collection
9.0
Exceptional
From 964 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

8.6

Service and Facilites

9.2

Traveler Reviews Inn at Port Gardner-Everett Waterfront, Ascend Hotel Collection

Number of reviews per page
20
40
Top reviews
Michelle
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff are very very nice but the room was not comfortable. We wanted a view of the water so paid for marina view but our room was on first floor and everyone walking by could see right in so kept curtains drawn. The lights from the marina are bright and show around curtains so had to use a sleep mask. The bathroom situation is ridiculous. The bard door offers no privacy and the location of sink is not convenient. There is one mirror in room but the mirror is so dimly lit, I felt like I was trying to do hair and makeup in the dark. The room looked nice but again, not comfortable. I won't be back.
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Valerie
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was way too noisy you could hear the people above you and the peoples next door total conversation!! Breakfast delivered to your door but very poor quality. I had much better at less expensive hotels. I left a night early because of this, would not recommend especially for the price! Only good thing was the nice walk on the pier and the room was clean.
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Rodney
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Have been coming to this hotel for over a year now. 4th time staying there in the last year. Unfriendly staff. Elevator out ice machine out vending machine out. Room wasn’t touched in 2 night stay. I could have stayed down the street for the same price. At a way nicer hotel. Breakfast is so bad Gas station breakfast.
Steve
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Cool place
Karen
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is a great hotel. Paul greeted us on check in and have us a bit of an orientation to the area. We took his suggestion of walking the pedestrian bridge for the view, the also took his suggestion for great Italian next door. The bed were comfortable, the shower was great, and the room was spacious. The breakfast is delivered in charming baskets to your door. Highly recommend!
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Grant
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Would not stay there again. I was my wife and I tenth wedding anniversary. Had booked a room balcony! Had cheched on reservations a week early to confirm and yes i had i would be staying in room 308 third floor with a view and a balcony. Day of check-in we arrive in the evenings and are told we moved your room from the third floor to the first floor because the elevator is down. They say we didn't think you would want to use the stairs! I said we would have been fine with using the stairs and they should have asked. They will not charge the room back. So we get put in a room right next to the front desk and we can hear everything that is going on every conversation every phone call ect. Just not happy with any of it!
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Debbie
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is easy to get to, has a nice walking area around the marina, close to a few options for restaurants, Woods Coffee across the parking lot… room was clean, well appointed, comfortable…the elevator was out still but staff were apologetic, and indicated there is a new elevator company working to repair it.
Jeannette
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We love staying at Port Gardners. The staff is friendly, and the check-in process is smooth. The rooms are large with comfortable beds and great views of the marina. There are lots of dining options and great places to walk. Having breakfast delivered to your room in the morning is especially nice.
Marta-Karin
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location. Team is not consistent on service. Breakfast idea is great and prompt!
Richard
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The Inn is very nice, no complaints. Lots of restaurant options within walking distance. Paul at the front desk was awesome, a true professional with excellent customer service and a great sense of humor.
DeAnne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This was a perfect place to stay
Zhenhan Jake
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good
Melinda
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

So, I’ve stayed here before and it’s very relaxing and I love the location, but the elevator was down and ended up having to change rooms (which they kindly upgraded) so that my room was closer to the stairs. Not only was the elevator down, but the vending machine was down on the second floor and the oven didn’t work so they couldn’t do hashbrowns for example Staff is really nice and considerate and the view is great and the location is really close to lots of restaurants and it’s just a great place to be
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Judy
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Elevator broken. All employees were kind except for the Manager, she was very rude and impatient. Which makes me not want to book this hotel again. Their procedures are extremely and uneccesary complicated. Ill book my usual spot at Gotel Indigo from now on.
Chinh
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Service is great but everything about the hotel is old.
Jerrold
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful location in harbor. Near nice restaurants and coffee shop. Elevator and drink machine not working. Room air conditioner had light disturbingly bright. Property drab and outdated.
Eddie
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I would have rated higher except elevator was broken.
gareth
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Used this hotel as a stopover on way to the cascade loop. It’s okay, but overpriced for the standard of accommodation and a rail line runs at the end of the property so pretty poor nights sleep.
Arthur
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Front desk Christina, Paul and Kayna all lovely. Breakfast just as we ordered and amazing!
Rochelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We keep returning to this location, this is our 4th time here. the staff at check in Paul, he is amazing. So fun to learn about the area, and great conversation. Their breakfast options are great and delivered right to your door. The rooms are clean and have a beautiful view of the marina.
Number of reviews per page
20
40