Extended Stay America Suites Rochester North

Explore Extended Stay America Suites Rochester North
7.4
Pleasant
From 637 reviews
Cleanliness

7.8

Room Comfort

7.6

Location

8.6

Service and Facilites

8.0

Traveler Reviews Extended Stay America Suites Rochester North

Number of reviews per page
20
40
Top reviews
Carmen
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean and spacious room and the light breakfast. Close to all my needs.
Amanda
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful staff. Rooms are spacious
Lisa
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

They switched my fridge for a working one which I appreciated. The room was clean. The shower was hot and plentiful. The A/C unit worked well. The bed was comfortable. The staff were pleasant. This is a great value for the money.
Alice
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff are incredibly polite and kind so I give 2 thumbs up for that. It was a good price and the booking and check in were seamless and non stressful. However my worst issue was that several people ran TVs all night or music very late and I was unable to sleep, which I really needed. If the room had been quieter, my review would be much better.
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Stephanie
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was really friendly.
Jasmine
icon-Business Family
Business Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Front desk staff were nice and helpful.
Pauline
icon-Business
Business
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I’ve stayed here a few times. This room, carpet had obvious spill stains on carpet and fridge kept making loud noises at 2 am. I was in no mood to change rooms at 2 am so just dealt with it till I checked out. Ok for the price
Chiellcie
icon-Business
Business
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was really dirty. Paper thin walls, no hot water. Curtains didn’t close all the way and very bright in the room at night.I had to be at Mayo for an illness im dealing with and got no sleep. I will not stay here again.
Joey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great value
Tim
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Mattress needed to be flipped, it was saggy on one side nearest the alarm clock.
Kelly
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice, quiet place to stay with a kind and friendly staff. Right behind the Mayo clinic.
Sheri
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff were friendly, professional & very helpful! Spacious 1-bed room. Plenty of closet space & dresser with drawers. Nice kitchen set-up with fridge, stovetop & mic. Empty cabinets & drawers, but got some supplies once we realized you need to request any utensils, dishes, cookware from front desk. Table & 2 chairs. Bare-bones amenities (no tissues?!), no counter space in bathroom. Hallway smelled like pot, and room musty/damp. Didn’t see the “Grab & Go” bagged breakfast, but desk staff said it was a pastry, granola bar & coffee. Adequate accommodations for a budget motel…good reminder that ‘you get what you pay for’. Met our needs for a cheap one-night stay.
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Jesus
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Liked location Didn't like no breakfast included
Jani
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

A great option for an extended stay.
Chris
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Extended Stay hotels are always a good stay in a clean, comfortable room and a safe environment. The Rochester Extended Stay certainly upheld those standards. Would definitely stay again.
James
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Just needed a place to stay for one night for my son and me, and it worked for that purpose. In the evening, there were a couple of dogs barking in the hotel (obviously, it's a pet friendly hotel), and I worried that it was going to be an issue. But I never heard a dog after 9pm, so no problem. We didn't even check out the breakfast, so I can't speak to that. Overall, a good value for the low price.
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Sarah
6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

The hotel is in serious need of repairs. Our room had a light bulb missing and broken phone. There was no repair man available to fix it, so they offered to switch our room. We didn't, simply because we didn't have any need for the hotel phone, other than to call the front desk. There is also a lingering musty smell throughout the entire building. I have no idea what the source is. It was doable for a 2 night stay, but if we had been gone any more than that, we would have switched hotels.
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Richard
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Economical and perfect suited our purpose fine
Monica
2.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

From the time I walked in it was a get what you pay for moment. Do to an event it was the only thing available. It felt like we were staying in a half way house. We had to go buy bedding and new towels to use. It did not feel clean enough to use theirs . There is no housekeeping unless you stay over 7 days . The lady at the desk was not nice during the mornings. There is a small kitchenette with no dishes utensils or cookware at all. We definitely did not leave any valuables in the room when we were not there. The only grab and go breakfast was coffee and a breakfast bar. No pool no place at all outside your room to sit . Just hoping I did not bring home bed bugs . Will never stay here again even if only option! I will stay a distance and drive next time.
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Wesley
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Facility needs updated, and deep cleaned. Floors were not level, and one soap and one tiny shampoo for 2 is just cheapness on the hotel side
Number of reviews per page
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