We really enjoyed staying at this hotel - quiet peaceful setting in beautiful gardens. Would definitely return.

Would not hesitate staying here again. Staff were exceptional, cleanliness next to none and such a lovely feel to the resort. Would definitely recommend.

Beautiful and very grateful stay Thank you to you all at The Miramar

Good location, great amenities, and friendly service.

Comfortable accomodation, great location with delicious breakfast and evening meal options.

The "superior studio" was in fact just a bog standard bedroom, not a double twin. There was a long delay at check in. The hotel is nice but certainly not worth paying luxury prices for a "studio" for a standard twin pool facing room.

A very characterful property and pretty well equipped for a package holiday. It was very clean, the staff were very pleasant and obliging and the breakfasts were particularly good.

Great holiday, good location although it is a steep initial climb up the hill coming out of centre of Funchal, good standard of hotel with three pools and five restaurants, friendly staff and well maintained gardens

The hotel was waliking distance fromt he centre of Funchal as well as the area where most other hotels were found.There was also a bus to the centre for those who did not like walking! The hotel staff were very helpful n advising about buses. There were also several small restaurants if you did not want to eat in the hotel. We were told we had been upgraded but the room was the one we had booked. We were happy with the siz facilities and cleanliness. All the cleaning staff were lovely. We liked the fact that breakfast was varied and served from 7 - 10am every day - ideal for a holiday. Had indoor and outdorr po9ols (sadly the weather was not warm enough to use the outdoor one)

I received confirmation of my hotel room in February. When I arrived in September I was told that my party was moved to another hotel without explanation. I arrived in the other hotel and it did not have thesuperior suit I had booked. I also had to pay cab fare to go to the other hotel. After checking my room, I went back to the reception desk and asked if this was a mistake. I was informed that it was not their problem and that I would have to contact the original hotel. A couple of days later I walked to the original hotel and was told that I should have gotten the info from my new hotel and that the new hotel would contact me. It never happened. AARP did refund part of my payment but I hope that anyone else file complaints against this hotel. It seems that the British had no problems but Americans certainly were not treated with respect. My brother-in-law and out wives are senior citizens and retired military. We still wonder what we did wrong to deserve this treatment. It cost each of us an additional 800 dollars for meals. AARP did make a partial reimbursement to us when we informed them of the problem

Hotel was very good, the buffet was quite expensive, the other restaurants on site were very good. The grounds were excellent and the staff were first class.Although the Wi-Fi was very poor in the bedrooms, the only place for a good signal strength was at the reecptions!

Nice hotel, nice pools, clean and tidy, staff generally very helpful and polite, breakfast good, coffee possibly the worst I have ever tasted. Good for couples, kids -everyone. Air-con did not work for the first week of our stay and had no back up fans (I had to supply my room number before they said no to the fan, I assume this was because I was not in a superior room!). They reserved 500euros on my card and although they said it had been cancelled on a few occasions, it was not (leaving me with limited funds) so they get a low mark because of this. They charge you 5euros a day for parking which I think is a bit cheeky. Entertainment was similar to what you find at hotels in Bournemouth!

If you can fault this hotel there is something wrong with you!!

Had a great holiday in this hotel. The 3 restaurants served good food. Bars and snack bars very good. If you want a quiet holiday this would suit you fine.

We had not realised this resort was 2 hotels combined, so checked in where we had booked, the Miramar, to be taken along long corridors and up 2 lifts, to our room which ended up in the Village resort. We then had several very uncertain hours as we were given no information about things like the room safe, wi fi and hotel amenities, and getting around the resort was confusing. Once settled, we were very comfortable, our room ( studio superior), a good size, though unfortunately our balcony faced north so we never sat out as we got no sun, it had a wonderful view over the city and mountain, but the grey cloud glowering over the mountain nearly the whole time, did not encourage cheerfulness!

Interesting,. but never to be repeated!

This is the third time we have stayed at this hotel and find it just right for us. The staff are lovely, the area great, and the gardens the best. Would recommend to all, possibly too quiet if you have children.

All pretty good. Excellent breakfast, though coffee from machines could be better. Room had everything required. Nice meal in restaurant. Price very reasonable for quality when booked through Expedia for Christmas period.

the hotel needs up dating, we booked self catering with B&B as we both have dietary needs, when we got there we found the kitchen was not up to Pestana's standard so we changed rooms, the new room was not any better a faulty kettle which was replaced for another faulty kettle, the fridge was a drinks fridge so we could not get much food inside, NO cooking utensils, NO micowave, NO toaster, remember we booked self catering Hence we will not be back to the Mira Mar!!!!!!

Ideal hotel for access to town but quiet location. On bus route from airport.