Prestige hotrl

Great place to stay

Great service

Staff was amazing but the room I had was another story. My toilet was clogged and the bathtub spit up whatever was in the drain which is connected to the toilet. I kept getting bit by bugs while I was in the room as well and the bed had stains. I told the front and instead of switching rooms they eventually sent someone to fix the drain problem. Overall it was ok

Excellent choice, rooms are very well equipped, clean, friendly staff and concierge.

It was great

The air conditioner did not work properly and we were hot at night, closet doors did not latch and I tripped at night when trying to use the bathroom. There were no towels on the pool area and I booked a massage but went I got to the spa they were 25 minutes later to attend me and I could not get my massage done.

Only revisited the hotel becuase of the Bar Man "Rodman". All the bar staff were great including Pedro and Gabriel. The bellman upon arrival was excellent. Upon Check in it seemed nice becuase the room was ready early, put in Holton Honors number but it all went down hill each day from here in every way possible, a week stay. There were a few friendly staff but overall not worth it and dont anticipate revisiting.

We have stayed here before, and it was great. This time we informed by phone it was our 10th anniversary and nothing was offered. We ordered a pizza and it had a human hair on it, on the melted cheese. We called to have it removed from the bill. The shower was extremely hot and it would Not get colder. We informed the front desk at checkout but no discounts were offered for such a poor experience

Not too many options for dining in the hotel

Friendly sraff

Pool, spa, clean room.

Had the worst experience , I stay here before , rude front desk , place me in wrong booking room , bathroom was dirty and worst shower place

Allá around good. AC wasn’t that cold

Hotel needs a good refurbishment. The pool was dirty. The rooms too basic for 5 star

Lots to do and eat within walking distance, never felt unsafe, lots of transportation options. The staff was amazing, so helpful and attentive.

Great property.

Super friendly staff and brand new premises

It's very old and not friendly

Great overall